Strategic Sales & Customer Experience Coordinator

Rite Stuff Foods, Inc.; Jerome (ID); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K match

Paid time off

Career growth

Job summary

Rite Stuff Foods, Inc. in Jerome, ID is seeking a Sales & Customer Service Coordinator to help grow our rapidly expanding potato product business.

You will work closely with the Managing Director and the Sales Director to support daily activities, coordinate customers, and prepare presentation materials. The role emphasizes process efficiency, data accuracy, and cross-functional collaboration across Foodservice and Retail; a bachelor’s degree and 3–5 years in food manufacturing are valued, along

Qualifications

• Bachelor’s degree in marketing, business or related field preferred.
• 3–5 years of experience in food manufacturing or equivalents.
• Excellent MS Office, ERP systems and Power BI skills.
• Strong organization and customer-service orientation.

Responsibilities

• Assist Managing Director and Director of Sales with various sales and marketing activities.
• Develop sales documents and presentations, including POS materials and brochures, PowerPoints and related materials.
• Ensure leads are reviewed, qualified, routed, and progressed through defined processes.
• Conduct market research and assist in directing sales and marketing for Foodservice and Retail.
• Assist customers with new product inquiries, shipments of samples, marketing information, and complaints processes.
• Prepare and deliver promotional presentations; Coordinate customer meetings.
• Compose and post online content on company website and social media accounts.
• Daily administrative tasks to support department operations.
• Provide support to other groups as needed.

Skills

MS Office

ERP systems

Power BI

Customer-oriented

Communication skills

Team player

Education

Bachelor’s degree in marketing, business or related field

Job description

Rite Stuff Foods, Inc. in Jerome, ID is seeking a Sales & Customer Service Coordinator to help grow our rapidly expanding potato product business.

You will work closely with the Managing Director and the Sales Director to support daily activities, coordinate customers, and prepare presentation materials. The role emphasizes process efficiency, data accuracy, and cross-functional collaboration across Foodservice and Retail; a bachelor’s degree and 3–5 years in food manufacturing are valued, along