Strategic SaaS Renewal Leader: Growth & Retention

LogicMonitor; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

LogicMonitor in Austin, TX seeks a Senior Renewals Manager to own renewal strategy and end-to-end negotiations. You will collaborate with Customer Success and Sales to generate quotes, secure POs and signatures from customers and channel partners, and drive expansions where possible.

You will manage a high-value renewal portfolio, monitor forecasts in Salesforce, mitigate churn risk, and align with Finance and Legal to ensure timely, compliant renewals and improved pricing consistency.

Qualifications

• Advanced Salesforce or CRM proficiency.
• Ability to manage large renewal portfolios.
• Strong analytical and negotiation skills.
• Excellent written and verbal communication.
• Experience with enterprise SaaS renewals, quoting, or contract management.
• Proven success meeting renewal quotas and forecast accuracy.

Responsibilities

• Own renewal strategy and end-to-end negotiations.
• Collaborate with Customer Success and Sales to generate quotes, secure POs and signatures from customers and channel partners, and drive expansions.
• Manage high-value renewal portfolio across multi-region/enterprise scope.
• Track renewal forecasts in Salesforce and maintain renewal risk assessments.
• Lead renewal negotiations with stakeholders to ensure pricing integrity and business objectives.
• Mitigate churn risk by engaging executive or procurement stakeholders when needed.
• Coordinate with Finance and Legal to ensure timely, compliant renewals.

Skills

Negotiation

Communication

Forecasting

Stakeholder influence

Risk assessment

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

LogicMonitor in Austin, TX seeks a Senior Renewals Manager to own renewal strategy and end-to-end negotiations. You will collaborate with Customer Success and Sales to generate quotes, secure POs and signatures from customers and channel partners, and drive expansions where possible.

You will manage a high-value renewal portfolio, monitor forecasts in Salesforce, mitigate churn risk, and align with Finance and Legal to ensure timely, compliant renewals and improved pricing consistency.