Strategic SaaS Renewals Leader

LogicMonitor; Austin (TX); On-site; USD 77,000 - 96,000; Full time

Job summary

LogicMonitor is seeking an experienced Renewals Manager to own a multi-region SaaS renewal portfolio. You will lead end-to-end negotiations, coordinate with Sales, Customer Success, Finance and Legal, and ensure pricing integrity and accurate forecasting.

You bring 4+ years in SaaS renewals or contract management, advanced Salesforce/CRM skills, and a proven track record of hitting renewal quotas. The Austin-area role features a competitive base salary and strong benefits.

Qualifications

• Bachelor’s degree required.
• 4+ years of SaaS renewals, quoting, or contract management experience.
• Advanced Salesforce or CRM proficiency.
• Strong analytical and negotiation skills.
• Experience collaborating with technical, legal, and financial stakeholders.

Responsibilities

• Manage a portfolio of high-value renewal accounts with complexity across regions and products.
• Track renewal lists by quarter, territory, and account; own renewal forecasting in Salesforce.
• Lead renewal negotiations end-to-end, ensuring pricing integrity and business alignment.
• Drive renewal strategy and assess risk, upsell potential, and renewal probability.
• Collaborate with Finance and Legal to ensure timely, compliant renewals.
• Deliver weekly renewal and churn forecasts with commentary and insights.
• Share best practices and help refine renewal playbooks.
• Partner with Customer Success leadership on customer health and adoption trends.

Skills

Renewals management

Negotiation skills

CRM analytics

Stakeholder management

Communication skills

Education

Bachelor’s degree

Tools

Salesforce

CRM software

Job description

LogicMonitor is seeking an experienced Renewals Manager to own a multi-region SaaS renewal portfolio. You will lead end-to-end negotiations, coordinate with Sales, Customer Success, Finance and Legal, and ensure pricing integrity and accurate forecasting.

You bring 4+ years in SaaS renewals or contract management, advanced Salesforce/CRM skills, and a proven track record of hitting renewal quotas. The Austin-area role features a competitive base salary and strong benefits.