Strategic SaaS Business Planning & Operations Partner

Jobgether

United States

Remote

USD 104,000 - 145,000

Full time

5 days ago

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Benefits offered by this job

Wellness days

Birthday day off

Volunteer time off

Employee Assistance Program

Travel protection

Referral bonuses

Location-specific benefits

Job summary

Jobgether is seeking a Business Planning & Operations Partner in the United States to strengthen business performance, planning, and decision-making. You will translate complex data into insights, collaborate with Finance, HR, BI, CS, and PS teams, and help identify risk signals while improving technology adoption and operational efficiency.

You will mentor analysts, develop capacity and workforce models, and present findings to senior leadership in a fast-paced SaaS environment.

Qualifications

Bachelor's degree with 8+ years of experience in business planning, operations analytics, or BI in SaaS/tech.
Master's degree with 6+ years of experience is also acceptable.
Experience with Support/Education data is preferred.
Advanced SQL skills and proficiency with Excel/Sheets required.
Experience with BI platforms like Tableau/Looker/Power BI is expected.

Responsibilities

Prepare and facilitate business reviews with leadership; analyze data and action plans.
Build and maintain capacity plans with Finance and HR.
Translate performance data into actionable recommendations for leaders.
Define customer risk indicators with Support/Education/CS teams.
Validate dashboards and reporting with BI teams and KPI dictionary.