Strategic Planning & Operations Partner

Gaddr; United States; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Global Well-Being Perks (For All Emp.)

Global Wellness Days

Birthday Time-Off

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Travel Protection

Job summary

Coupa Software, Inc. in the United States is seeking a Business Planning & Operations Partner to align support, education, FP&A, and workforce planning with company goals. You will build capacity plans, define signals of risk, and present findings to senior leaders.

The role emphasizes advanced SQL, Excel/Sheets, BI tools, and collaboration across teams to drive actionable insights and scalable processes in a fast-growing SaaS environment.

Qualifications

• Bachelor's degree in business planning, operations analytics, customer analytics, or BI in a SaaS/tech company.
• 8+ years of experience (or 6+ with a Master's) in related roles such as FP&A, strategy, or management consulting.

Responsibilities

• Partner with Support and Education leaders to run business reviews and write quarterly Health Pack sections.
• Build capacity plans with FP&A and HR for AOP and headcount planning.
• Analyze performance and learning adoption and turn results into actionable recommendations.
• Define signals for customer risk and feed them into cross-VS health view.
• Write business cases for technology/AI requests with measurable outcomes.
• Present findings to the CCO team and mentor junior analysts.

Skills

SQL

Excel/Sheets

BI Tools

Workforce planning

Forecasting

Education

Bachelor's degree

Master's degree

Tools

Tableau

Looker

Power BI

Job description

Coupa Software, Inc. in the United States is seeking a Business Planning & Operations Partner to align support, education, FP&A, and workforce planning with company goals. You will build capacity plans, define signals of risk, and present findings to senior leaders.

The role emphasizes advanced SQL, Excel/Sheets, BI tools, and collaboration across teams to drive actionable insights and scalable processes in a fast-growing SaaS environment.