Strategic RN Process Improvement Leader

Multicare-Health-System; Tacoma (WA); On-site; USD 109,000 - 194,000; Full time

Job summary

MultiCare Health System in Tacoma, WA is seeking a Process Improvement Program Manager - RN to lead facility or unit-level initiatives that boost operational efficiency, quality and patient safety. The role emphasizes coaching teams, data analysis, and scalable improvement strategies within a trust-based healthcare environment.

The role requires an active WA RN license, 3+ years clinical experience, and 5+ years in quality and process improvement.

Qualifications

• Active and unencumbered Registered Nurse License in Washington State or Multistate License Endorsement.
• Minimum three (3) years of experience practicing in a clinical setting.
• Minimum of five (5) years of experience in clinical care, quality, performance improvement, project/program management or related areas; or equivalent combination.
• Minimum of two (2) years leading or coaching process improvement.

Responsibilities

• Subject matter expert on process improvement methodologies and tools, promoting a culture of continuous learning and improvement throughout the enterprise.
• Assist with data analysis, benchmarking, and documenting workflows.
• Identify opportunities for optimizing workflows, enhancing efficiency, reducing errors, and improving outcomes.
• Facilitate and coach teams in the use of process improvement methodologies (ID-PDSA) and drive progress and impacts.
• Deliver training and coach employees on process improvement principles, project management, data analysis and change management.
• Plan and implement scalable strategies at facility or unit level and participate in enterprise-wide initiatives.

Skills

Clinical experience

Process improvement

Data analysis

Leadership

Communication

Coaching

Education

Bachelor’s degree in a related field

Job description

MultiCare Health System in Tacoma, WA is seeking a Process Improvement Program Manager - RN to lead facility or unit-level initiatives that boost operational efficiency, quality and patient safety. The role emphasizes coaching teams, data analysis, and scalable improvement strategies within a trust-based healthcare environment.

The role requires an active WA RN license, 3+ years clinical experience, and 5+ years in quality and process improvement.