Strategic Risk Services Program Manager

ZipRecruiter; Itasca (IL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Join a leading digital platform as a Strategic Risk Services Program Manager, where you'll shape key business strategies and oversee high-impact initiatives. This role requires a blend of strategic thinking and operational excellence to guide complex initiatives from vision to implementation, ensuring the organization’s long-term goals are met.

Benefits

Health & wellness coverage

Paid time off

Financial growth opportunities

Career development programs

Wellness support

Family perks

Qualifications

• Bachelor’s Degree required.
• Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Strong integrity, confidence, discretion, and executive presence.

Responsibilities

• Drive key transformational innovation projects with cross-functional teams.
• Develop and execute effective communication plans for the organization.
• Gather relevant data from various sources, analyze complex data sets.

Skills

Analytical mindset

Strategic thinking

Leadership

Collaboration

Communication

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Description

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as a Strategic Risk Services Program Manager with the industry leader—and build a career you can trust.

The Strategic Risk Services Program Manager will play a critical role in shaping and driving key business strategies across the organization. This leader will oversee high-impact initiatives, deliver actionable insights to Senior Leadership, and support enterprise-wide decision-making. With a strong focus on strategic execution and innovation, the individual in this role will serve as a trusted advisor to senior executives—guiding complex initiatives from vision to implementation. Success in this role requires a blend of strategic thinking, thought leadership, and operational excellence to help advance the organization’s long-term goals.

Responsibilities:

1. Administrative Planning:

• Develop and execute effective communication plans for the organization, including presentations for town halls, internal memos, etc.
• Manage operational processes for the Executive Office, including event management, Reward & Recognition programs, etc.
• Manage day-to-day business priorities, deliverables, and reporting for the Executive Office.

Strategic Planning:

• Understand and shape the company’s strategy and mission; develop plans to materialize strategy and analyze business proposals; assist with the analysis, creation, and execution of business plans and strategies.
• Provide support and insight into significant organizational changes (e.g., shift in strategic focus, change management, etc.)
• Drive the goals of the organization, including managing critical strategic projects and initiatives.
• Provide strategic thought leadership with an ability to learn quickly, “connect the dots,” and drive results with minimal direction.

Project Management:

• Drive key transformational innovation projects with cross-functional teams.
• Partner with the Senior Leadership Team to achieve shared goals. Develop a deep understanding of the business to identify, analyze, recommend, and implement strategic solutions.
• Plan and execute the long-term strategic plan in collaboration with leadership.
• Collaborate across teams by managing people, tasks, and workflows effectively.

Data Insights:

• Gather relevant data from various sources, analyze complex data sets, and provide insights on trends to Senior Leadership.
• Represent the organization professionally and engagingly with a solid executive presence.
• Analyze and manipulate data to develop frameworks and solutions for critical business issues.
• Own headcount tracking, reconciliation, and reporting.

Qualifications:

• Bachelor’s Degree required.
• Highly proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Analytical mindset with strong financial acumen and organizational skills.
• Flexible, adaptable, and comfortable with ambiguity.
• Ability to prioritize and manage multiple deliverables and react to changing needs.
• Strategic thinking and attention to detail, with a focus on the big picture and tactical execution.
• Highly organized, proactive, with strong leadership, influencing, and collaboration skills.
• Strong integrity, confidence, discretion, and executive presence when interacting with senior leaders. Ability to handle sensitive and confidential projects.
• Ability to deal with issues requiring sensitivity, discretion, and judgment.
• Excellent relationship-building skills across geographies and leveraging collaboration to drive results.
• Work well under pressure, be flexible, and manage multiple priorities with tight deadlines.
• Excellent written communication skills for effective drafting of communications and presentations for internal and external audiences.

Additional Details:

• Location: Primary – Itasca, IL; Secondary – Virtual
• Workplace Flexibility: Hybrid (4 days in-office per week) for primary location; Virtual option available
• Travel: 10-15%

Compensation & Benefits:

• Salary: Competitive base salary of $90-130K plus performance-based incentives and bonus. The range reflects the minimum and maximum targets across US locations.
• Travel: 10-15% (domestic/international)
• Address: 2 Pierce Place, Suite 900, Itasca, IL 60143
• Visa Sponsorship: Not provided; must be authorized to work in the U.S.

Why Join Accertify?

We invest in our people and offer comprehensive benefits to support your professional and personal success, including health & wellness coverage, paid time off, financial growth opportunities, career development programs, wellness support, family perks, and additional employee benefits.

At Accertify, your success is our success. Ready to make an impact? Apply today and take the wheel of your career.