Strategic Risk and Collections Implementation Analyst

SoFi; Jacksonville (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

SoFi in Jacksonville, FL is seeking a Risk Strategy Execution Analyst to support the implementation of strategies and treatments in the lending space, coordinating collections initiatives while adhering to policy and regulation.

You’ll partner with Legal, Compliance, Finance, EPD and R/I to develop business requirements and oversee the end-to-end rollout of new strategies, with post-implementation validation and proactive risk management.

Qualifications

• 5+ years of collections and operations industry experience with a bachelor’s degree.
• Strong organizational skills with the ability to manage multiple projects and communicate risks.
• Advanced analytical and problem-solving skills to resolve issues and support loss prevention goals.
• Clear written and verbal communication translating business needs into detailed requirements.
• Creative problem-solving for data-driven challenges and process improvements.

Responsibilities

• Coordinate and facilitate the implementation of new treatments and strategies across lending products
• Develop detailed business requirements for small to mid-sized projects, and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product Development (EPD)
• Assist with the implementation of strategic initiatives, ensuring visibility across several teams, including Legal, Compliance, Finance, EPD and R/I
• Perform post-implementation validation and suggest/implement solutions for effectively mitigating, monitoring and reporting on defects
• Identify key work streams within projects, and facilitate cross-departmental communication, including coordination of activities within major release timelines
• Effectively develop internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks to avoid negative impact on collections effectiveness
• Offer creative solutions for driving initiatives forward despite roadblocks
• Work with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent customers

Skills

Strong organizational skills

Advanced analytical and problem-solv​i

Effective and collaborative沟通

Innovative and creative solutions

Remote collaboration

Strong SQL experience

Snowflake environment

Project management experience

Education

Bachelor's degree

Tools

Snowflake

Job description

SoFi in Jacksonville, FL is seeking a Risk Strategy Execution Analyst to support the implementation of strategies and treatments in the lending space, coordinating collections initiatives while adhering to policy and regulation.

You’ll partner with Legal, Compliance, Finance, EPD and R/I to develop business requirements and oversee the end-to-end rollout of new strategies, with post-implementation validation and proactive risk management.