Risk Strategy Execution Analyst

SoFi; Frisco (TX); Hybrid; USD 95,000 - 135,000; Full time

Job summary

SoFi seeks a Risk Strategy Execution Analyst to help implement strategies in the lending space, coordinating across Legal, Compliance, Finance, EPD and Risk Infrastructure to optimize collections within policy.

You will develop detailed business requirements, validate implementations, and drive cross-departmental initiatives while ensuring regulatory compliance and effective risk management.

Qualifications

• 5+ years of collections and operations experience with a bachelor's degree.
• Strong organizational skills to manage multiple projects and assess risks.
• Advanced analytical and problem-solving abilities to resolve issues promptly.
• Effective and collaborative communication to translate needs into requirements.
• Ability to work well with remote teams and adapt to changing priorities.
• Familiarity with regulatory guidelines in collections is a plus.

Responsibilities

• Coordinate and implement new treatments and strategies across lending products.
• Develop detailed business requirements for small to mid-sized projects and share with partners.
• Support implementation of strategic initiatives with cross-team visibility.
• Validate post-implementation results and propose fixes for defects.
• Identify work streams and coordinate activities within release timelines.
• Track progress and escalate blockers to protect collections performance.
• Offer creative solutions to move initiatives forward despite roadblocks.
• Collaborate with Operations and EPD to align strategy with policy and law.

Skills

Analytical thinking

Problem solving

Communication skills

Remote collaboration

Risk awareness

Education

Bachelor's degree

Tools

SQL

Snowflake

Project management tools

Job description

Who we are:

Shape a brighter financial future with us.

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

Join us to invest in yourself, your career, and the financial world.

The role:

The Risk Strategy Execution Analyst is responsible for assisting in the implementation of strategies and treatments in the lending space, using coordination and communication skills to help with the execution of collections initiatives that optimize collections efficiency while keeping within policy and regulation.

What you’ll do:

• Coordinate and facilitate the implementation of new treatments and strategies across lending products
• Develop detailed business requirements for small to mid-sized projects, and communicate those requirements among our partners; including Risk Infrastructure (R/I) and Engineering & Product Development (EPD)
• Assist with the implementation of strategic initiatives, ensuring visibility across several teams, including Legal, Compliance, Finance, EPD and R/I
• Perform post-implementation validation and suggest/implement solutions for effectively mitigating, monitoring and reporting on defects
• Identify key work streams within projects, and facilitate cross-departmental communication, including coordination of activities within major release timelines
• Effectively develop internal mechanisms for tracking and reporting on project progress, including early detection and escalation of blockers and risks to avoid negative impact on collections effectiveness
• Offer creative solutions for driving initiatives forward despite roadblocks
• Work with Operations and EPD partners to identify gaps in system/operations process flows ensuring alignment of strategy/intent, execution, policies, state legalities, and regulatory guidelines as it relates to contacting delinquent customers

What you’ll need:

• 5+ years of collections and operations industry experience with a bachelor’s degree
• Strong organizational skills, with the ability to keep multiple projects on track simultaneously, while recognizing and communicating risks and roadblocks
• Advanced analytical and problem-solving skills to identify and resolve issues promptly; suggest alternative solutions; support SoFi’s overarching strategic goals relative to loss prevention
• Effective and collaborative communication skills (both verbal and written); including ability to translate business needs into detailed product requirements, and to quickly seek clarification to resolve ambiguities
• Innovative and capable of developing creative solutions to complex, data-driven problems
• Ability to collaborate well with teammates and business partners in a remote work setting

Nice to have:

• Strong SQL experience to be able to perform testing validation at a data level
• Experience working within a Snowflake environment
• Project management experience
• Strong collections industry knowledge, including a sound understanding of relevant regulations like FDCPA, TCPA, FCRA, and a working knowledge of the impact of CFPB’s Reg F on the collections landscape

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [e-mail].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.