Strategic Revenue Cycle Specialist

HopeTree Family Services; Salem (VA); On-site; USD 30,000 - 32,000; Full time

Job summary

HopeTree Family Services is seeking a Revenue Cycle Specialist to support accurate and timely accounts-receivable operations. The role handles collection activity on past-due accounts, researches and resolves billing discrepancies, processes bank deposits, ACH payments, and other remittances, and maintains AR files.

You will assist with month-end, quarter-end, and year-end closings while upholding internal controls and confidentiality.

Qualifications

• High school diploma or equivalent is required; associate degree preferred.
• 2+ years related experience in billing/accounts receivable is required; higher education preferred.

Responsibilities

• Monitor accounts-receivable balances and pursue delinquent accounts.
• Contact payers or responsible parties to request payment and resolve discrepancies.
• Document collection attempts, responses, and follow-up dates accurately.
• Research billing concerns and coordinate with Revenue Cycle Manager and staff.
• Prepare and submit invoices, claims, or other billing documents in accordance with requirements.
• Support month-end, quarter-end, and year-end closing activities.
• Maintain confidential client and financial information and ensure proper documentation.

Skills

Accounting principles

Microsoft Office

Accounting software

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate degree in accounting or related field

2+ years related experience

Tools

Accounting software

Electronic health record billing systems

Job description

HopeTree Family Services is seeking a Revenue Cycle Specialist to support accurate and timely accounts-receivable operations. The role handles collection activity on past-due accounts, researches and resolves billing discrepancies, processes bank deposits, ACH payments, and other remittances, and maintains AR files.

You will assist with month-end, quarter-end, and year-end closings while upholding internal controls and confidentiality.