Strategic Restaurant GM: Lead Teams & Elevate Service

Ihop; Harvey (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

IHOP of Greater New Orleans Area in Harvey, LA seeks a General Manager to oversee all restaurant operations, lead staff, and drive customer satisfaction and financial performance. You will manage budgeting, scheduling, training, and compliance with safety standards to uphold IHOP quality.

The role emphasizes staffing, procedure optimization, guest experience, and community involvement in a dynamic restaurant setting.

Qualifications

• High school diploma or equivalent required; prior GM experience preferred.
• Strong leadership and supervisory abilities with staff development.
• Excellent communication and organizational skills.
• Ability to manage budgets, finances, and expenses.
• Knowledge of food safety and labor laws; ServSafe familiarity.
• Familiarity with POS systems and restaurant software.

Responsibilities

• Prepare weekly sales projections.
• Oversee all aspects of restaurant operations and make critical decisions.
• Adhere to company standards to optimize sales and minimize costs (food, beverage, supply, utility, and labor).
• Ensure financial and payroll duties are completed accurately and on time.
• Enforce food safety, cleanliness, and maintenance.
• Maintain compliance with laws and company policies.
• Ensure consistent high-quality food preparation and service.
• Schedule food deliveries; manage inventory and reduce waste.
• Hire, train, supervise, and develop staff; conduct reviews.
• Engage with the local community and represent IHOP positively.

Skills

Leadership

Communication

Organizational skills

Problem solving

Customer service

Time management

Education

High school diploma or equivalent

Tools

POS systems

Restaurant management software

Job description

IHOP of Greater New Orleans Area in Harvey, LA seeks a General Manager to oversee all restaurant operations, lead staff, and drive customer satisfaction and financial performance. You will manage budgeting, scheduling, training, and compliance with safety standards to uphold IHOP quality.

The role emphasizes staffing, procedure optimization, guest experience, and community involvement in a dynamic restaurant setting.