Strategic Resource Manager, Workforce Planning & Analytics

rkl; Lancaster (Lancaster County); On-site; USD 100,000 - 120,000; Full time

Job summary

rkl is seeking a Resource Manager to partner with Service Line Leaders, aligning talent deployment, capacity, scheduling, and workforce analytics with client-service needs and utilization goals.

The role translates service-line strategy into actionable staffing recommendations, addresses capacity risks and scheduling challenges, and improves resource-management processes, data, and reporting to optimize utilization. Seven+ years' experience preferred.

Qualifications

• Bachelor's degree in business, HR, operations, finance, analytics, or related field; equivalent experience considered.
• Seven+ years in resource management, workforce planning, capacity planning, scheduling, or related function.
• Experience partnering with business leaders to align capacity with priorities and utilization goals.
• Experience forecasting and presenting dashboards and reports to leadership.
• Experience with scheduling and professional-services automation tools such as ProStaff.

Responsibilities

• Translate service-line demand and utilization goals into actionable staffing plans.
• Proactively address capacity risks and scheduling challenges.
• Improve resource-management processes, tools, data, and reporting.
• Lead continuous improvement and change-management initiatives in resource strategy.

Skills

Business partnering

Forecasting

Data analysis

Dashboards

Communication

Change management

Resource planning

Team collaboration

Education

Bachelor's degree

Tools

ProStaff

Microsoft Excel

Job description

rkl is seeking a Resource Manager to partner with Service Line Leaders, aligning talent deployment, capacity, scheduling, and workforce analytics with client-service needs and utilization goals.

The role translates service-line strategy into actionable staffing recommendations, addresses capacity risks and scheduling challenges, and improves resource-management processes, data, and reporting to optimize utilization. Seven+ years' experience preferred.