Strategic Residential Landscape Account Manager

Frederick Fox LLC; Great Falls (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Frederick Fox LLC in Great Falls, VA, is seeking a Residential Maintenance Account Manager to oversee a portfolio of residential landscape maintenance clients and drive client satisfaction through proactive communication and service excellence.

You will partner with maintenance crews, identify enhancement opportunities, present proposals, and coordinate service delivery to ensure retention and profitable growth.

Qualifications

• Experience in landscape account management and client relations.
• Strong knowledge of turf care and plant material.
• Ability to identify client needs and upsell services.
• Excellent communication and organizational skills.

Responsibilities

• Manage a portfolio of residential landscape maintenance clients.
• Serve as primary contact and ensure timely responses.
• Develop long-term relationships with homeowners.
• Identify enhancement opportunities and present proposals.
• Coordinate with maintenance and enhancement teams to schedule work.
• Monitor satisfaction and drive 90% retention.

Skills

Account management

Client relationships

Landscape maintenance

Communication skills

Problem solving

Education

Horticulture degree

Tools

CRM software

Job description

Frederick Fox LLC in Great Falls, VA, is seeking a Residential Maintenance Account Manager to oversee a portfolio of residential landscape maintenance clients and drive client satisfaction through proactive communication and service excellence.

You will partner with maintenance crews, identify enhancement opportunities, present proposals, and coordinate service delivery to ensure retention and profitable growth.