Strategic Recovery & Subrogation Lead

Penske; Reading (Berks County); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

Penske Truck Leasing/Transportation Solutions in Reading, PA, seeks a Centralized Recovery Team Manager to lead Subrogation Recovery and Total Loss Specialists. You will coach staff on contract interpretation, investigation, negotiation, and maximizing recoveries for consumer rental and district assets.

You will guide cross-functional teams, develop procedures, and drive process improvements across corporate and field operations, while maintaining high performance and accountability.

Formación

• Bachelor's Degree preferred. If no degree, equivalent work experience is required.
• 5 - 7 year’s management/supervisory/project management experience, claims management experience preferred.
• A college degree and/or insurance-related courses/designations preferred.
• Knowledge of AS400, RMIS, Access, Word, Excel, and PowerPoint.
• Knowledge of SSO-enabled applications (PRISM, Rental Net, Service Net, 24/7, Gensuite, Citrix, Summit, Claimslink, Fleet Net, Chrome River).
• Knowledge of TPA systems including Risxfacs.
• Experience with liability claims management and subrogation/collections is required.
• Strong negotiation and conflict resolution skills.

Responsabilidades

• Directs, controls, monitors, manages, and provides technical and supervisory guidance to subrogation recovery and total loss specialists.
• Establishes and revises SOPs for subrogation, recoveries and total losses.
• Interacts and guides associates on escalated losses needing contract or insurance guidance.
• Evaluates performance and prepares appraisals; participates in hiring and training improvements.
• Analyzes claims through audits to ensure contractual obligations and recoveries are accurate.
• Manages third party relationships (appraisal firms, collection companies, attorneys).
• Participates in other projects and tasks as assigned.

Conocimientos

Contract interpretation

Negotiation

Leadership

Financial recovery

AS400 RMIS Tools

MS Office (Excel/PowerPoint)

Educación

Bachelor's degree preferred

Equivalent work experience

Herramientas

AS400

RMIS

Access

Word

Excel

PowerPoint

Descripción del empleo

Penske Truck Leasing/Transportation Solutions in Reading, PA, seeks a Centralized Recovery Team Manager to lead Subrogation Recovery and Total Loss Specialists. You will coach staff on contract interpretation, investigation, negotiation, and maximizing recoveries for consumer rental and district assets.

You will guide cross-functional teams, develop procedures, and drive process improvements across corporate and field operations, while maintaining high performance and accountability.