Strategic Public Sector Account Advisor

Geotab; Atlanta, Sacramento (GA, CA); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Flex working arrangements

Home office reimbursement

Parental leave top up

Job summary

Geotab is seeking an Account Advisor to empower customers by aligning internal resources, driving data-driven insights, and delivering tangible ROI. You will serve as the trusted advisor across key accounts and coordinate cross-functional teams to ensure sustained value and expansion.

Ideal candidates have 5–8 years in customer-facing roles, with a focus on government or fleet environments, and strong proficiency in Salesforce, Jira, and Google Workspace.

Qualifications

• 5–8 years in customer-facing roles such as account management or customer support.
• Public sector or fleet management experience is a plus.
• Proven ability to manage complex, long-term customer relationships.

Responsibilities

• Act as primary contact for assigned accounts and drive long-term growth.
• Coordinate internal resources to ensure seamless delivery and prevent churn.
• Conduct regular business reviews and explore expansion opportunities.
• Define and execute account plans with upsell and cross-sell opportunities.
• Present actionable insights using Geotab data to optimize operations.
• Collaborate with sales, support, product, and engineering teams.
• Track KPIs and ROI to demonstrate value.

Skills

Customer-facing experience

Relationship management

Strategic account management

Data-driven decision making

Education

Bachelor’s degree (Business/Engineering/CS)

Tools

Salesforce

Jira

Google Workspace

Job description

Geotab is seeking an Account Advisor to empower customers by aligning internal resources, driving data-driven insights, and delivering tangible ROI. You will serve as the trusted advisor across key accounts and coordinate cross-functional teams to ensure sustained value and expansion.

Ideal candidates have 5–8 years in customer-facing roles, with a focus on government or fleet environments, and strong proficiency in Salesforce, Jira, and Google Workspace.