Strategic Public Affairs Liaison

City of Charlotte; United States; On-site; USD 81,000 - 117,000; Full time

Job summary

The City of Charlotte seeks a Public Affairs Liaison to advise the CMPD Chief of Police and coordinate communications with City Council, the City Manager’s Office, officials, and stakeholders. The role emphasizes proactive issue management, transparent messaging, and aligning communications with departmental objectives.

The position requires strong written and verbal skills, experience in crisis communications, and the ability to translate complex public safety matters into clear, timely

Qualifications

• Knowledge of strategic communications, crisis communications, and media relations.
• Understanding of municipal government operations and public affairs processes.
• Ability to prepare executive briefings, reports, talking points, and public statements.

Responsibilities

• Serve as liaison between Chief of Police and City Council and Manager’s Office, aligning information needs.
• Coordinate responses to inquiries from City Council and officials, ensuring timely information.
• Lead crisis communications planning and response for incidents and high‑profile matters.
• Develop messaging for executive briefings, public statements, and stakeholder communications.
• Advise the Chief on reputational risk and communication strategies.
• Maintain relationships with elected officials, city leadership, and media.

Skills

Strategic communications

Crisis communications

Media relations

Public relations

Written communication

Verbal communication

Executive communications

Stakeholder engagement

Public administration

Policy coordination

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Master’s degree

Job description

The City of Charlotte seeks a Public Affairs Liaison to advise the CMPD Chief of Police and coordinate communications with City Council, the City Manager’s Office, officials, and stakeholders. The role emphasizes proactive issue management, transparent messaging, and aligning communications with departmental objectives.

The position requires strong written and verbal skills, experience in crisis communications, and the ability to translate complex public safety matters into clear, timely