Police Communications: Public Trust & Crisis Messaging

City of Wilmington; Wilmington (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

City of Wilmington is seeking a Police Department Communications Manager to oversee the department's communications program, shape messaging, and lead media relations and crisis communications. You will work with the Office of Communications to promote transparency and public understanding of public safety priorities.

Responsibilities include staff leadership, campaign design, and advising executive leadership during critical incidents, with a focus on community engagement and accurate

Qualifications

• Master’s degree in Communications or related field with supervisory experience.
• Experience in local government or public safety communications is preferred.
• Excellent written and verbal communication skills required.

Responsibilities

• Provides leadership and mentorship for public information staff.
• Develops and implements integrated communication campaigns across channels.
• Directs media relations, crisis communications, and executive messaging.
• Advises Chief of Police and leadership on communication strategy.

Skills

Crisis communications

Media relations

Strategic communications

Public information

Stakeholder engagement

Education

Master’s degree in Communications

Bachelor’s degree in Communications

Job description

City of Wilmington is seeking a Police Department Communications Manager to oversee the department's communications program, shape messaging, and lead media relations and crisis communications. You will work with the Office of Communications to promote transparency and public understanding of public safety priorities.

Responsibilities include staff leadership, campaign design, and advising executive leadership during critical incidents, with a focus on community engagement and accurate