Strategic Provider Relations Manager

CareSource Management Services; Massachusetts; Presencial; USD 72.000 - 116.000; Jornada completa

Descripción de la vacante

CareSource/Commonwealth Care Alliance is seeking a Provider Relations Account Manager to influence internal stakeholder relationships and engage with providers to build, manage, and maintain strong relationships with a focus on operational efficiencies and proactive engagement to reduce burden and retain providers.

The role involves owning provider relationships, leading escalations, preparing meetings, educating partners on updates, analyzing processes, and ensuring compliance with contracts

Formación

• Excellent written and verbal communications skills.
• Strong interpersonal skills and high level of professionalism.
• Effective listening and critical thinking skills.
• Ability to work independently and within a team.

Responsabilidades

• Own the relationship with Health Partner/Provider with a proactive focus on overall provider satisfaction and retention.
• Identify, solution, and execute on escalations and systemic opportunities for continuous operational improvement.
• Prepare and lead internal and external meetings with key stakeholders.
• Educate health partners/providers on operational updates.
• Analyze current work processes, identify gaps and implement corrections.
• Perform provider outreach, field visits and site evaluations to ensure compliance with provider contracts and regulations.

Conocimientos

Communication skills

Interpersonal skills

Leadership

Project management

Analytical skills

Problem-solving

Educación

Bachelor's degree in Business Administration, or related field

Equivalent years of relevant work experience

Herramientas

Microsoft Office

Descripción del empleo

CareSource/Commonwealth Care Alliance is seeking a Provider Relations Account Manager to influence internal stakeholder relationships and engage with providers to build, manage, and maintain strong relationships with a focus on operational efficiencies and proactive engagement to reduce burden and retain providers.

The role involves owning provider relationships, leading escalations, preparing meetings, educating partners on updates, analyzing processes, and ensuring compliance with contracts