Strategic Proposals & Commercial Operations Lead

Globe Composite Solutions; Stoughton (MA); Presencial; USD 115.000 - 120.000; Jornada completa

Descripción de la vacante

Globe Composite Solutions, based in Stoughton, MA, seeks an experienced Proposal & Commercial Operations Manager to lead a cross-functional team across Sales, Engineering, Operations, and Customer Service. You will own the proposal process from opportunities through submission and drive pricing coordination, templates, and compliant commercial documentation.

You will oversee order flow, transition awarded contracts to production planning, and ensure accurate customer communications.

Formación

• Bachelor's degree required in Business, Engineering, or related field.
• 8+ years of experience in proposals, sales operations, commercial operations, or program support within defense, aerospace, or maritime industries.
• Experience managing complex RFQs/RFPs and technical proposals.
• Familiarity with government and defense contracting environments is strongly preferred.

Responsabilidades

• Lead end-to-end development of customer proposals and RFP responses.
• Coordinate cross-functional inputs from Sales, Engineering, Quality, and Operations.
• Manage proposal schedules to ensure timely submissions.
• Ensure compliance with customer specifications and contractual requirements.
• Develop and maintain standardized proposal templates, compliance matrices, and response libraries.
• Manage internal quotation process for customer RFQs.
• Coordinate with Engineering and Operations to develop accurate cost estimates and pricing strategies.
• Ensure alignment within quotations and pricing tools.
• Oversee day-to-day commercial support activities including quotation management and order intake processes.
• Support transition of awarded contracts into order management and production planning.
• Maintain consistency in commercial documentation and customer communication.
• Supervise customer service and order entry personnel; ensure accurate entry and processing of POs; maintain backlog visibility.
• Serve as primary commercial interface between Sales, Engineering, and Operations.
• Support Sales and Business Development in preparing technical and commercial responses to inquiries.
• Improve efficiency and consistency of proposal and quoting processes.
• Implement tools/workflows for visibility into pipelines and status.
• Develop metrics and reporting for proposal activity, win rates, and turnaround times.
• Manage and develop proposal development processes.

Conocimientos

Project management

Communication

Pricing coordination

Cross-functional leadership

Analytical thinking

Educación

Bachelor's degree in Business or Engineering

Herramientas

ERP systems

CRM software

Proposal management tools

Descripción del empleo

Globe Composite Solutions, based in Stoughton, MA, seeks an experienced Proposal & Commercial Operations Manager to lead a cross-functional team across Sales, Engineering, Operations, and Customer Service. You will own the proposal process from opportunities through submission and drive pricing coordination, templates, and compliant commercial documentation.

You will oversee order flow, transition awarded contracts to production planning, and ensure accurate customer communications.