Strategic Promotions & Sales Operations Coordinator

W Dot S Badger Company; United States; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & P

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Wellness Resources

Job summary

The Promotions & Sales Coordinator at W.S. Badger Company, Inc. supports the Sales Team and works closely with the National Sales Manager on promotional planning, execution, and tracking, owning all domestic wholesale admin functions.

This role covers sales programs, administration, promotions, and other responsibilities, including account onboarding, item setup on marketplaces, and coordination of pricing changes. Pay ranges $22.00-$27.00 per hour and commensurate with experience.

Qualifications

• 3-4 years of experience in sales administration, customer service, or account coordination.
• High school diploma or equivalent required.
• Experience managing relationships with outside accounts and sales reps, including day-to-day communication, resolving issues as they come up, and following through so people stay informed.
• Track record of maintaining and keeping order in business administration systems (such as SYSPRO, Wrike, or similar order, project, or CRM platforms), with the ability to learn new systems quickly.
• Some project management experience preferred, such as tracking deadlines, coordinating with multiple people, and seeing tasks through to completion.
• Must demonstrate a high level of understanding of the company’s products and be able to communicate the value of these products.
• Knowledge, experience and appreciation of natural healing products is essential to success in this position.

Responsibilities

• Onboards all new key accounts.
• Create product grids for sales sets.
• Review sales sets, as necessary, for accuracy.
• Coordinate sales programs as needed.
• Oversees and is accountable for all Sales Admin functions for domestic accounts.
• Submit and manage all account specific Sales requests in Wrike in coordination with Sales Managers, follow up on deadlines, and coordinate on-time completion.
• Coordinate with Sales Operations Manager and Director of Sales to maintain and communicate product changes, pricing changes or discrepancies, terms, and special allowances, as necessary.
• Ensure the Customer Service and Sales Teams have all needed materials and information.
• Maintain all Key Account specific product listings and order forms.
• Maintain and update contracts and account details in SYSPRO.
• Maintain Category Review calendar and coordinate timely Key Account item review.
• Coordinate Key Account Administrative tasks for the following: Category Review Forms, New Item Forms, Product Change Forms, Price Change Forms, Certificates of Insurance, Product launch, product change, and price change tracker.
• Coordinate Rep Account Administrative tasks for the following: Maintain and update rep contact information in SYSPRO and Excel Active Rep Listing; Determine new rep samples and create welcome plan with National Sales Manager; Run and prepare rep commissions monthly.
• Coordinate online account audits for necessary updates.
• Update and maintain all ordering and data portals for sales department (Supplier Genius, OrderDog, IX-ONE, ECRS, 1 World Sync, etc.).
• Coordinate and perform account level E-Commerce administration for product launches, product changes, price changes, and general maintenance.
• Set up and maintain items on Walmart, Faire.
• Update pricing on ExpertVoice.
• Amazon: Coordinate document submissions for potential product removals/regulatory issues; Submit new items to agency.
• Attend promotional planning meetings with key accounts and rep groups; maintain calendar and spreadsheet to track all promotions; update monthly SYSPRO trade promotions, contract pricing and web promotions; maintain CS promo list; review all key account promotions for accuracy; generate and track promotional accruals, monthly; work with accounting to track and approve promotional deductions; investigate pricing and promotional issues on orders.
• Manage and set up promotions on Faire to match INDY calendar plus Faire Market Promotions.
• Back-up phone & order assistance for Customer Service, as needed.
• Attend sales trips and virtual meetings, as needed; attend trade shows as scheduled by Director of Sales.

Skills

MS Office proficiency

Communication skills

Attention to detail

Independent worker

Customer service mindset

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

SYSPRO

Wrike

CRM platforms

Excel

Job description

The Promotions & Sales Coordinator at W.S. Badger Company, Inc. supports the Sales Team and works closely with the National Sales Manager on promotional planning, execution, and tracking, owning all domestic wholesale admin functions.

This role covers sales programs, administration, promotions, and other responsibilities, including account onboarding, item setup on marketplaces, and coordination of pricing changes. Pay ranges $22.00-$27.00 per hour and commensurate with experience.