Strategic Projects Operations Lead

Applecart; New York (NY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Applecart is hiring an Operations Manager, Strategic Projects in New York City. You will drive cross-functional strategic initiatives across operations, finance, sales enablement, client services, and more, reporting to the VP of Operations. The role emphasizes scalable processes, analytics, and executive communication.

The position is hybrid: work from home on Monday and Friday and in Applecart’s New York City office Tuesday–Thursday. Compensation includes base salary, annual bonus, and equity.

Qualifications

• 5+ years of work experience: 2-3 years at a top tier management consulting firm or investment bank, with 1-3 years of additional experience (e.g., investing role, operating role at a high growth company, etc.)
• A self-starter who thrives in a fast-paced work environment; you identify opportunities for improvement and take the initiative to drive necessary change
• Demonstrated history of independently forming hypotheses and implementing solutions, with ownership over the outcome
• Outstanding organizational and analytical ability
• Exceptional verbal and written communications skills
• Experience managing cross-functional teams on multiple high stakes projects simultaneously, while maintaining a cool confidence
• Strong intellectual curiosity, judgment and personal integrity

Responsibilities

• Drive end-to-end execution of high-stakes, cross-functional projects, including strategic ideation, scoping, resourcing, executive alignment, project management, hands-on execution, and change management
• Lead the implementation of new processes and systematically track adoption after handover to ensure long-term retention and operational alignment
• Act as a liaison between leadership and relevant stakeholders during project execution to resolve blockers and streamline communications
• Develop models and memos, to inform Co-CEOs and senior executives in scenario planning and operational decision‑making
• Drive the creation and strategic rationale behind critical communications, ensuring consistent messaging across internal communications (executive meetings, company all‑hands presentations, and external client collateral)
• Contribute to the definition of long‑term strategy, tracking current performance against future‑state objectives, identifying gaps and creating strategic project roadmaps to close them
• Design and build company‑wide systems to surface key financial and operational performance metrics that improve cross‑department execution and decision‑making

Skills

Self-starter

Independent problem solving

Organizational skills

Analytical ability

Verbal and written communication

Cross-functional collaboration

Integrity/Judgment

Job description

Applecart is hiring an Operations Manager, Strategic Projects in New York City. You will drive cross-functional strategic initiatives across operations, finance, sales enablement, client services, and more, reporting to the VP of Operations. The role emphasizes scalable processes, analytics, and executive communication.

The position is hybrid: work from home on Monday and Friday and in Applecart’s New York City office Tuesday–Thursday. Compensation includes base salary, annual bonus, and equity.