Operations Director: Strategic, Mentorship-Driven Leader

Apple; Santa Clarita (CA); On-site; USD 194,000 - 297,000; Full time

Job summary

Apple in Santa Clarita, CA is seeking an Operations Director who can elevate our day-to-day general operations. The role rewards roughly 12 years of experience with a generous compensation and room to run across local initiatives.

You will own the daily rhythm, handle incidents until they’re resolved, and coordinate across time zones and teams. Mentorship, flexibility, and a focus on empathy will be central as you turn a temporary mandate into measurable, trusted work.

Qualifications

• Flexibility to adapt as business needs evolve.
• Teammate's instinct to unblock others.
• Comfort owning the unglamorous middle of a temporary project.
• At least 10 years building expertise within the general space.
• Working knowledge of Professionalism alongside transferable Empathy chops.
• Eagerness to take ownership and run with new responsibilities.

Responsibilities

• Sense when a Santa Clarita relationship needs a call, not an email.
• Juggle detail-focused priorities without dropping the ones that matter.
• Own the day-to-day rhythm of general work across our Santa Clarita, CA operation.
• Run point on general incidents until they're truly resolved.
• Carry the Problem Solving thread across three time zones and two tools.
• Read a Flexibility system you didn't build and improve it anyway.
• Keep Empathy documentation current as the work outpaces it.
• Turn a vague temporary mandate into work Apple can measure.

Skills

Flexibility

Team collaboration

Ownership mindset

Professionalism

Empathy

Interpersonal skills

Customer focus

Job description

Apple in Santa Clarita, CA is seeking an Operations Director who can elevate our day-to-day general operations. The role rewards roughly 12 years of experience with a generous compensation and room to run across local initiatives.

You will own the daily rhythm, handle incidents until they’re resolved, and coordinate across time zones and teams. Mentorship, flexibility, and a focus on empathy will be central as you turn a temporary mandate into measurable, trusted work.