Strategic Project Manager — Cross-Functional & Agile

TouchPoint Support Services; Sandy Springs (GA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

Flexible Spending Accounts

Job summary

TouchPoint is a leading support services provider delivering healthcare housekeeping, laundry processing, patient transportation, and food service. The Project Manager will lead cross-functional teams to deliver strategic initiatives, ensuring timely delivery, risk mitigation, and stakeholder alignment across clinical, culinary, EVS, retail and marketing functions.

The ideal candidate has 5+ years of project management experience, strong organizational and communication skills, and a proven

Qualifications

• Minimum of 5+ years of project management experience.
• Solid organizational skills including attention to detail and multi-tasking.
• Experience creating GANTT charts, data visualization.
• Agile practitioner mindset with an understanding of common Agile practices, service-oriented environments, and iterative development practices.
• Proven record of high performance and substantial achievements in your past positions.
• Demonstrated ability leading large, complex enterprise projects, particularly those involving a significant degree of change across the organization.
• Exceptional analytical and quantitative problem-solving skills with strong Excel and PowerPoint skills.
• Ability to work effectively with and communicate complex ideas to people at all levels in an organization.
• Demonstrated leadership ability in a team environment.
• Initiative taker, eager to break new ground, and create opportunities for others.
• Demonstrated curiosity and ability to adapt/make changes quickly.
• Travel as needed (less than 25%)

Responsibilities

• Manage and execute on key projects and programs to ensure that deadlines are met, potential roadblocks and risks anticipated, escalated, and solved for.
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility by working with project technical leads.
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues
• Partner with relevant cross-functional teams (culinary, clinical, EVS, retail and marketing) to set up programs for success including capturing action items form meetings and providing regular status reporting
• Address program issues by identifying and selecting a course of action by considering program constraints and objectives to enable continued program success
• Quickly evaluate and prioritize projects based on changes in needs, resources, roadblocks, and deadlines
• Translate relevant, actionable information to be digestible by multiple audiences (project-level resources to executives)
• Facilitate project meetings and working sessions, bringing together the right cross-functional team members to monitor project progress, keep each other accountable on commitments and deliverables based on the schedule, and quickly and proactively identify recommendations and solutions to resolve project challenges, consider alternatives, and resolve issues.

Skills

Project management

Gantt charts

Agile

Stakeholder communication

Leadership

Excel

PowerPoint

Travel readiness

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

TouchPoint is a leading support services provider delivering healthcare housekeeping, laundry processing, patient transportation, and food service. The Project Manager will lead cross-functional teams to deliver strategic initiatives, ensuring timely delivery, risk mitigation, and stakeholder alignment across clinical, culinary, EVS, retail and marketing functions.

The ideal candidate has 5+ years of project management experience, strong organizational and communication skills, and a proven