National Patient Services Leader | Onboarding & Ops

TouchPoint Support Services; Dearborn (MI); On-site; USD 74,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Health and Wellness Programs

Job summary

TouchPoint Support Services is hiring a Patient Service Manager to enhance and stabilize patient food service operations nationwide. This role requires onboarding teams to a standardized platform and ensures smooth operational transitions while achieving high patient satisfaction. Candidates should have at least 7 years of healthcare leadership experience and the ability to travel nationally.

The position offers substantial benefits, including medical, dental, vision, and more.

Qualifications

• Minimum of 7 years of patient service leadership experience in healthcare.
• Strong knowledge of patient delivery systems.
• Ability to travel nationally on a full-time basis.

Responsibilities

• Lead onboarding of patient service teams onto standardized platform.
• Implement patient services playbook and increase satisfaction scores.
• Train unit leaders on best practices in patient service execution.

Skills

Patient services expertise

Training and influence

Communication skills

Technical skills in Microsoft Office

Education

B.S. Degree in Nutrition or Hospitality Management

Dietary Manager Certification

Tools

Microsoft Office

Job description

TouchPoint Support Services is hiring a Patient Service Manager to enhance and stabilize patient food service operations nationwide. This role requires onboarding teams to a standardized platform and ensures smooth operational transitions while achieving high patient satisfaction. Candidates should have at least 7 years of healthcare leadership experience and the ability to travel nationally.

The position offers substantial benefits, including medical, dental, vision, and more.