ENVIRONMENTAL SERVICES MANAGER, HOSPITAL / HEALTHCARE

TouchPoint Support Services; Evansville (IN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Job summary

TouchPoint is seeking an Environmental Services Manager to oversee housekeeping operations in a 450-bed acute care hospital environment. You will work to ensure a clean, safe, and welcoming setting for patients, visitors, and staff while developing frontline associates and aligning operations with regulatory standards.

The role emphasizes operational excellence, budget awareness, and strong customer service in a fast-paced healthcare context.

Qualifications

• Environmental Services or Housekeeping experience.
• 3 years of supervisory or management experience is required.
• Acute care hospital or long-term care experience.
• CRCST or other applicable sterile processing certification preferred.
• Experience with budgeting, expense management, and operational performance metrics.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Internet applications.

Responsibilities

• Assist in managing the day-to-day operations of the Environmental Services department.
• Supervise, coach, and develop department associates while promoting a culture of accountability and service excellence.
• Coordinate housekeeping activities across hospital departments to support operational needs.
• Monitor departmental financial performance, expenses, and budget adherence.
• Establish and maintain work standards, productivity expectations, and workflow processes.
• Implement and support departmental policies, procedures, and quality initiatives.
• Ensure compliance with hospital, regulatory, infection prevention, and safety standards.
• Partner with hospital leadership and department managers to address service needs and enhance patient satisfaction.
• Support staff training, engagement, recognition, and performance management efforts.
• Drive continuous improvement initiatives focused on quality, efficiency, and customer service.
• Participate in achieving facility goals and departmental performance objectives.
• Perform other duties as assigned.

Skills

Supervisory experience

Leadership

Customer service

Budgeting

Healthcare environment

Tools

Microsoft Office Suite

Job description

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

We are seeking an Environmental Services Manager to support housekeeping operations within a 450-bed acute care hospital environment. In this role, you will assist in overseeing daily environmental services operations, manage and develop frontline associates, ensure compliance with regulatory standards, and help deliver a clean, safe, and welcoming environment for patients, visitors, and staff. This is the perfect opportunity for a driven Environmental Services professional with a passion for operational excellence, team development, and customer service. We\'re looking for an emerging leader who is eager to grow their career, develop high-performing teams, and make a meaningful impact in a fast-paced healthcare environment.

Key Responsibilities

• Assist in managing the day-to-day operations of the Environmental Services department
• Supervise, coach, and develop department associates while promoting a culture of accountability and service excellence
• Coordinate housekeeping activities across hospital departments to support operational needs
• Monitor departmental financial performance, expenses, and budget adherence
• Establish and maintain work standards, productivity expectations, and workflow processes
• Implement and support departmental policies, procedures, and quality initiatives
• Ensure compliance with hospital, regulatory, infection prevention, and safety standards
• Partner with hospital leadership and department managers to address service needs and enhance patient satisfaction
• Support staff training, engagement, recognition, and performance management efforts
• Drive continuous improvement initiatives focused on quality, efficiency, and customer service
• Participate in achieving facility goals and departmental performance objectives
• Perform other duties as assigned

Preferred Qualifications

• Environmental Services or Housekeeping experience
• 3 years of supervisory or management experience is required
• Acute care hospital or long-term care experience
• Strong leadership skills with the ability to motivate and develop teams
• Excellent customer service, communication, and relationship-building skills
• Strong organizational skills with the ability to manage multiple priorities
• Experience with budgeting, expense management, and operational performance metrics
• Effective problem-solving and decision-making abilities
• Ability to perform successfully in a fast-paced healthcare environment
• CRCST or other applicable sterile processing certification preferred
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Internet applications

Associates At Touchpoint Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Touchpoint maintains a drugfree workplace.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates At Touchpoint Are Offered Many Fantastic Benefits.

Req ID: 1559729

TouchPoint

PASCHA A BELNAVIS

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