Strategic Project Management Leader

Capital One National Association; Richmond (VA); On-site; USD 162,000 - 184,000; Full time

Job summary

Capital One National Association in the United States is seeking a Sr Manager, Project Management to lead a high-performing team and own end-to-end processes across Risk, Product, Tech, and Data. This role emphasizes governance, risk controls, and strategic delivery in a fast-paced environment.

The candidate should bring a strong background in project management, people leadership, and a data-driven approach to influence outcomes and drive operational excellence.

Qualifications

• Bachelor’s Degree or Military experience required.
• At least 6 years of Project Management experience.
• At least 3 years of People Management experience.

Responsibilities

• Lead, coach, and develop a high-performing team.
• Own and operate end-to-end processes; identify failure modes; maintain controls to ensure compliance and risk reduction.
• Partner with stakeholders across Risk, Product, Tech, and Data to align on requirements and influence project outcomes.
• Identify and automate repetitive processes; implement strategic changes to drive efficiency and operational excellence.
• Monitor process health, resolve complaints and risk events, and incorporate audit/testing outcomes into continuous improvement cycles.
• Translate high-level intent into resilient, pragmatic implementation plans while managing the team and well-managed agenda.

Skills

People leadership

Strategic influencer

Critical thinker

Proactive problem solver

Tech-fluent leader

Resilient operator

Education

Bachelor’s degree or Military experience

Master’s degree or MBA

Tools

Lean Six Sigma

Job description

Capital One National Association in the United States is seeking a Sr Manager, Project Management to lead a high-performing team and own end-to-end processes across Risk, Product, Tech, and Data. This role emphasizes governance, risk controls, and strategic delivery in a fast-paced environment.

The candidate should bring a strong background in project management, people leadership, and a data-driven approach to influence outcomes and drive operational excellence.