Strategic Project Coordinator

Veritiv; Niles (IL); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Healthcare benefits

401k

Paid time off

Tuition reimbursement

Job summary

Veritiv is seeking a Project Specialist to partner with Sales, Production, and Accounts to deliver accurate, on-time project results. This role emphasizes relationship-building, meticulous ticket processing, and proactive communication to keep customers informed and satisfied.

The position requires 1–3 years of related experience, proficiency with Microsoft Office, and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• 1-3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Proficient with Microsoft Office Suite.
• Knowledge of print terminology a plus.

Responsibilities

• Write up and process job tickets based on estimates, quotes, PO, art and special instructions provided by Accounts Specialist and/or Sales Executive.
• Maintains an updated ERP doc to match.
• Maintain up-to-date status of all current jobs, regularly communicates with Account Specialist to field customer inquiries on demand and without delay.
• Responsible to monitor scheduling for, and problem solve or communicate any delays or problems to production personnel.
• Escalate any job problems and changes to Sales Executive, Account Specialist and/or customer, including but not limited to, specifications, art, schedules and applications, when appropriate.
• Facilitate communications between departments to meet customer deadlines.
• Responsible for building and supporting reporting tools used by finance and business leaders to drive action and support initiatives.

Skills

Relationship-driven

Detail-oriented

Multi-tasking

Customer-facing

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Veritiv is seeking a Project Specialist to partner with Sales, Production, and Accounts to deliver accurate, on-time project results. This role emphasizes relationship-building, meticulous ticket processing, and proactive communication to keep customers informed and satisfied.

The position requires 1–3 years of related experience, proficiency with Microsoft Office, and the ability to manage multiple projects in a fast-paced environment.