Strategic Programs Lead

R.W. Mercer Co.; Boston (MA); Hybrid; USD 105,000 - 145,000; Full time

Benefits offered by this job

Professional development

Remote or hybrid work options

Contract-based role

Job summary

R.W. Mercer Co. seeks an experienced Program Manager for complex program delivery on a full-time contract basis in the United States. The PM will plan, coordinate, and deliver programs across functions, ensuring on-schedule execution and alignment with strategic goals.

The role offers a ~40-hour work week, with potential for remote or hybrid arrangements. Candidates should have 5+ years in program management and relevant certifications (PMP, PgMP, Scrum Master) are a plus.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations, Information Technology, or a related field.
• 5+ years of experience in program management, project management, operations, or a related discipline.
• Proven experience managing multiple projects or workstreams simultaneously.
• PMP, PgMP, Scrum Master, or similar certification is a plus.

Responsibilities

• Lead the planning, execution, and successful delivery of multiple projects and programs from initiation through completion.
• Develop program plans, timelines, milestones, budgets, resource requirements, and performance objectives.
• Coordinate cross-functional teams across operations, technology, product, marketing, finance, and other business functions.
• Establish program priorities and ensure projects remain aligned with organizational strategy and business requirements.
• Monitor program progress, identify risks and dependencies, and develop mitigation strategies to keep initiatives on track.
• Manage project schedules, deliverables, resources, and competing priorities while maintaining high-quality standards.
• Facilitate program meetings, stakeholder reviews, status updates, and executive presentations.
• Prepare regular reports and dashboards outlining program performance, milestones, risks, budgets, and key deliverables.
• Communicate effectively with internal and external stakeholders to ensure expectations, responsibilities, and timelines are clearly understood.
• Identify opportunities to improve processes, workflows, and program delivery methodologies.
• Manage changes to program scope, timelines, resources, and priorities while maintaining appropriate documentation and approvals.
• Support budget management, resource allocation, vendor coordination, and contract-related activities as required.
• Ensure programs comply with organizational policies, quality standards, and applicable requirements.
• Build strong relationships with stakeholders and serve as a central point of coordination throughout the program lifecycle.
• Provide guidance and support to project managers, coordinators, and team members involved in program delivery.
• Continuously evaluate program outcomes and recommend improvements for future initiatives.

Skills

Organizational skills

Planning

Prioritization

Problem-solving

Communication

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Project

Jira

Asana

Smartsheet

Monday.com

Job description

R.W. Mercer Co. seeks an experienced Program Manager for complex program delivery on a full-time contract basis in the United States. The PM will plan, coordinate, and deliver programs across functions, ensuring on-schedule execution and alignment with strategic goals.

The role offers a ~40-hour work week, with potential for remote or hybrid arrangements. Candidates should have 5+ years in program management and relevant certifications (PMP, PgMP, Scrum Master) are a plus.