Strategic Programmatic Client Success Manager

Nexxen; Chicago (IL); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

EAP

Parental leave

Unlimited vacation

Company-paid holidays

Job summary

Nexxen seeks a Client Success Manager to own two core functions: managed service campaign management and PMP deal execution. You will be the primary post-sale contact for advertiser accounts, driving retention and growth through strategic consulting, platform demos, and data-driven insights.

You will collaborate with Strategic Sales, Ad Operations, and Supply teams, overseeing end-to-end campaign delivery across CTV, online video, and display, while leveraging Nexxen's DMP and deal

Qualifications

• 2+ years in a client-facing account management or operations role within DSP/ SSP/media environment.
• Proven track record managing programmatic campaigns across CTV, online video, and/or display.
• Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting.
• Strong analytical mindset with ability to translate data into actionable narratives.
• Excellent communication skills, able to explain technical concepts clearly to clients and internal teams.
• Highly organized with ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building trust-based relationships to drive retention and growth.
• Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and reporting against KPIs.
• Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and troubleshooting.
• Execute multi-channel programmatic campaigns across CTV, online video, and display with focus on precision and performance.
• Collaborate with Strategy, Sales, Ad Operations, and Supply teams to ensure campaigns and deals are set up for success.

Skills

Client relationship

Programmatic campaigns

PMP deals

Data analysis

Excel pivot tables

PowerPoint

Sales collaboration

Communication

Tools

Salesforce

Ad servers

Job description

Nexxen seeks a Client Success Manager to own two core functions: managed service campaign management and PMP deal execution. You will be the primary post-sale contact for advertiser accounts, driving retention and growth through strategic consulting, platform demos, and data-driven insights.

You will collaborate with Strategic Sales, Ad Operations, and Supply teams, overseeing end-to-end campaign delivery across CTV, online video, and display, while leveraging Nexxen's DMP and deal