Strategic Program Manager, PMO & Delivery

Armada-; Wexford (Allegheny County); On-site; USD 120,000 - 170,000; Full time

Job summary

The Program Manager at Armada’s PMO leads end-to-end programs, ensuring scope, schedule, cost, and quality align with PMO methodologies. You will govern projects, manage budgets, and coordinate across business and IT teams to deliver strategic outcomes.

Ideal candidates bring 8+ years in program management, strong communication skills, PMP certification (preferred), and deep knowledge of IT/SDLC or Agile environments within a logistics or distribution context.

Qualifications

• Bachelor’s degree in Business, Project Management, Supply Chain Management, or related field.
• 8 years of project/program management experience.
• Working knowledge of standard project management processes, skills, tools and techniques.
• Experience with OnePlan, Microsoft Project or other project management software.
• Must be capable of working in a multitasking environment where multiple, concurrent projects need to be managed simultaneously.
• Excellent verbal and written communications skills and/or experience preparing technical documents are required.
• Exceptional stakeholder management capabilities.
• PMP Project Management Certification (preferred).
• Experience with IT project management, SDLC or Agile methods.
• Experience in supply chain, distribution, innovation, or logistics environment.

Responsibilities

• Holistic program management responsibilities, results reporting, and management of projects that ensure successful results to the organization.
• Act as a liaison between business users and technology resources to provide thought leadership and ensure proper solution design for relevant business outcomes.
• Interact with business stakeholders and interview business unit personnel at all levels to understand and document their requirements for a project, problem, or opportunity.
• Gather project requirements, quantify project costs/benefits, scope out project deliveries, estimate resource hours, and prepare business cases to get project proposals vetted and approved by the leadership team.
• Create a communication plan that is clear, useful and tailored to stakeholders at all levels - staff level to C-suite
• Use effective program management documentation and tools to define and manage the constraints of the project management triangle: scope, budget, and timeline
• Define and manage program objectives, roadmap, and success criteria.
• Ensure alignment between program initiatives and business strategy.
• Establish governance frameworks and reporting structures.
• Facilitate cross-functional decision-making and issue resolution.
• Monitor program performance and recommend corrective actions.
• Work with project teams to identify and manage program level risks, dependencies, roadmap, and success criteria
• Coordinate with other functional leadership to resolve resource and schedule conflicts and dependencies. Escalate to the project steering team if needed
• Monitor and report project KPIs to ensure effective measurement of program success
• Become fully immersed in Armada’s Project Management methodologies and contribute to continuous innovation ideation and improvement
• Identify, assess, and implement improvements that will promote successful project delivery and PMO process execution
• Evaluate project cost/benefits to support leadership in project and portfolio governance/prioritization

Skills

Stakeholder management

Communication

PMO governance

Budget management

Requirements gathering

Cross-functional coordination

Problem solving

Bi-modal PMO

Education

Bachelor’s degree in Business/PM/SCM or related field

PMP Certification

Tools

OnePlan

Microsoft Project

Visio

Job description

The Program Manager at Armada’s PMO leads end-to-end programs, ensuring scope, schedule, cost, and quality align with PMO methodologies. You will govern projects, manage budgets, and coordinate across business and IT teams to deliver strategic outcomes.

Ideal candidates bring 8+ years in program management, strong communication skills, PMP certification (preferred), and deep knowledge of IT/SDLC or Agile environments within a logistics or distribution context.