Strategic Program Manager – HR Ops & AI Workflows

Samsung Electronics Perú; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Samsung Electronics America, Inc. in Plano, TX, seeks a Manager, Program Management & Operations to orchestrate the integrated portfolio, roadmap, and cross-functional delivery across HR, Finance, Legal, IT, and vendors.

You will convert priorities into plans, track risks and dependencies, prepare executive reporting, and manage budgets and procurement. This is an individual-contributor role driving process improvements with AI, low-code workflows, and automation to improve efficiency.

Qualifications

• Bachelor's degree in a related field.
• 4-6 years of experience in program management, PMO, HR operations, coordination, or business operations.
• Experience managing complex, cross-functional programs in a matrixed organization.
• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
• Experience using AI, low-code tools, workflow automation, or similar technology to improve business processes.
• Ability to document, test, implement, and measure automated workflows.

Responsibilities

• Maintain the integrated annual roadmap, program calendar, milestones, owners, dependencies, and deadlines.
• Coordinate execution across HR, business leaders, Finance, Legal, Procurement, IT, vendors, and global stakeholders.
• Track risks, decisions, action items, resources, and required leadership escalations.
• Establish consistent project plans, status reports, dashboards, templates, and operating procedures.
• Prepare concise executive reporting on progress, risks, decisions, budgets, and upcoming milestones.
• Manage budgets, vendors, purchase orders, contracts, invoices, and program records.
• Support survey, onboarding, learning, talent, event, and change-program operations.
• Identify and build practical AI, large language model, automation, and low-code workflows.
• Develop process maps, requirements, prompts, testing plans, user guidance, and controls.
• Measure time savings, quality improvements, adoption, errors, and business impact.
• Partner with technology, legal, security, and HR systems teams to ensure responsible implementation.

Skills

Project management

Risk management

Stakeholder coordination

Budgeting

Executive presentations

Dashboards

Automation

AI/LLM awareness

Workflow automation

Vendor management

Education

Bachelor’s degree in Business, Human Resources, Project Management, Operations, Information Systems, or a related field

Tools

Workday

Power BI

Smartsheet

Workfront

Power Automate

Job description

Samsung Electronics America, Inc. in Plano, TX, seeks a Manager, Program Management & Operations to orchestrate the integrated portfolio, roadmap, and cross-functional delivery across HR, Finance, Legal, IT, and vendors.

You will convert priorities into plans, track risks and dependencies, prepare executive reporting, and manage budgets and procurement. This is an individual-contributor role driving process improvements with AI, low-code workflows, and automation to improve efficiency.