Strategic Program Manager, Global Ops & Optimization

Amazon; New York (NY); Hybrid; USD 127,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in New York, NY seeks a Senior Program Manager to lead enterprise-wide cross-functional initiatives across supply chain and transportation networks. You will scope projects, define roadmaps, govern multi-million portfolios, and present to senior leadership with data-driven insights.

Ideal candidates have 5+ years in program management, experience delivering end-to-end initiatives, and strong SQL/Tableau skills.

Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working on and delivering end to end projects independently
• Experience working cross functionally with tech and non-tech teams

Responsibilities

• Lead complex, enterprise-wide strategic initiatives in supply chain and transportation networks, operating effectively in highly ambiguous business environments.
• Define and shape program vision and strategy, translating high-level business objectives into executable roadmaps across multiple workstreams.
• Drive organizational transformation by identifying opportunities for process optimization and developing scalable solutions that anticipate future business needs.
• Build and influence cross-functional coalitions at the director and VP level to align priorities and secure resources for critical initiatives.
• Architect and implement governance frameworks for multi-million dollar program portfolios, ensuring strategic alignment and risk management.
• Synthesize complex data points into actionable insights, enabling data-driven decision making at the executive level.
• Lead change management initiatives, managing stakeholder expectations and driving adoption of new processes across global teams.
• Proactively identify potential roadblocks and dependencies across interconnected programs, developing mitigation strategies before issues materialize.
• Structure and facilitate executive-level discussions and decision-making processes, driving alignment on complex trade-offs.
• Design and implement program measurement frameworks that connect operational metrics to strategic business outcomes.

Skills

Program management

Data-driven improvements

End-to-end delivery

Independent delivery

Cross-functional collaboration

Education

Bachelor's degree in Business / Logistics / Supply Chain

MBA / Master's degree

Tools

SQL

Tableau

Job description

Amazon.com Services LLC in New York, NY seeks a Senior Program Manager to lead enterprise-wide cross-functional initiatives across supply chain and transportation networks. You will scope projects, define roadmaps, govern multi-million portfolios, and present to senior leadership with data-driven insights.

Ideal candidates have 5+ years in program management, experience delivering end-to-end initiatives, and strong SQL/Tableau skills.