Senior PM, R2L Operations & Optimization

Amazon; Nashville (TN); Hybrid; USD 104,000 - 155,000; Full time

Job summary

Amazon.com Services LLC seeks a Senior Program Manager to lead complex, cross-functional initiatives across supply chain and transportation networks. You will scope projects, draft roadmaps, and coordinate global teams to deliver strategic outcomes.

You will synthesize data into insights for senior leadership, drive change management, and build governance around multi-million dollar portfolios. A strong analytics background and executive communication are essential.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
• Experience working on and delivering end to end projects independently.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Lead complex, enterprise-wide strategic initiatives in supply chain and transportation networks, operating effectively in highly ambiguous business environments.
• Define and shape program vision and strategy, translating high-level business objectives into executable roadmaps across multiple workstreams.
• Drive organizational transformation by identifying opportunities for process optimization and developing scalable solutions that anticipate future business needs.
• Build and influence cross-functional coalitions at the director and VP level to align priorities and secure resources for critical initiatives.
• Architect and implement governance frameworks for multi-million dollar program portfolios, ensuring strategic alignment and risk management.
• Synthesize complex data points into actionable insights, enabling data-driven decision making at the executive level.
• Lead change management initiatives, managing stakeholder expectations and driving adoption of new processes across global teams.
• Proactively identify potential roadblocks and dependencies across interconnected programs, developing mitigation strategies before issues materialize.
• Structure and facilitate executive-level discussions and decision-making processes, driving alignment on complex trade-offs.
• Design and implement program measurement frameworks that connect operational metrics to strategic business outcomes.

Skills

Program management

Data-driven decisions

Executive communication

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree in Business/Logistics/Supply Chain

Tools

SQL

Tableau

Job description

Amazon.com Services LLC seeks a Senior Program Manager to lead complex, cross-functional initiatives across supply chain and transportation networks. You will scope projects, draft roadmaps, and coordinate global teams to deliver strategic outcomes.

You will synthesize data into insights for senior leadership, drive change management, and build governance around multi-million dollar portfolios. A strong analytics background and executive communication are essential.