Strategic Program Manager for Global Accounts & Ops

Vertiv Corporation; Westerville (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Vertiv is hiring a Program Manager in Westerville, OH to join our execution team, overseeing strategic initiatives across one or more global strategic accounts. This role is involved from quoting through the operational phase of all customer sites and will work on Vertiv initiatives that aid the account.

You will indirectly lead cross functional teams and focus on our digital platforms, mainly Oracle, Smartsheet and Power BI.

Qualifications

• 4+ years of relative industry experience, manufacturing or supply chain.
• Prior experience indirectly influencing project teams.
• Hands-on Lean/Six Sigma methods.
• Strong leadership, organizational and inter-personal skills.
• Excellent oral and written communication in local language and English.
• Strong analytical skills with statistical modeling and root cause analysis.
• Ability to influence in a matrix organization for accountability and execution.

Responsibilities

• Partner with sales and order management to ensure accuracy of orders, that quotes have revenue allocated correctly, and that manufacturing and shipping of product takes place as scheduled.
• Escalate potential risk to the execution manager.
• Work with assigned function leaders to define/set appropriate targets for improvement to design, quality, manufacturing, shipping, and operations efforts and measure progress to targets.
• Lead data integrity efforts for equipment pertaining to assigned customer by ensuring data in install base is updated and accurate.
• Ensure data being reported to customer pertaining to ship dates, serial numbers, model numbers, etc... is accurate.
• Oversee deployment of field change notice (FCN) and factory direct service (FDS).
• Ensure all change orders are entered properly in CPQ and are booked in EBS.
• Other duties as assigned by manager.

Skills

Lean Six Sigma

Leadership

Project management

Inter-personal skills

Analytical skills

Communication skills

Education

Bachelor's Degree or equivalent of 5 plus years' experience

PMP certification

Job description

Vertiv is hiring a Program Manager in Westerville, OH to join our execution team, overseeing strategic initiatives across one or more global strategic accounts. This role is involved from quoting through the operational phase of all customer sites and will work on Vertiv initiatives that aid the account.

You will indirectly lead cross functional teams and focus on our digital platforms, mainly Oracle, Smartsheet and Power BI.