Strategic Program Manager: Cross‑Functional Impact

Angels of Care Pediatric Home Health; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Pet, Home, and Auto

Job summary

Angels of Care Pediatric Home Health is seeking a Program Manager to oversee assigned programs, initiatives, and processes, translating priorities into actionable plans and coordinating across stakeholders.

You will monitor performance, identify gaps, and drive continuous improvement while ensuring compliance with policies and regulatory expectations. The role emphasizes accountability and collaboration across departments.

Qualifications

• 3+ years of progressive experience in program management, project management, business operations, or a related professional field required.
• Experience leading cross-functional programs, implementations, process improvements, or organizational initiatives required.
• Experience using performance metrics, reporting, and data to evaluate outcomes and support decision-making required.
• Experience supporting organizational change, workflow improvement, standardization, or growth initiatives preferred.
• Experience providing leadership, coaching, or functional oversight to employees, project teams, or cross-functional stakeholders preferred.
• Experience within a regulated or complex operating environment preferred.

Responsibilities

• Provide leadership and oversight for assigned programs, initiatives, processes, or platforms, ensuring alignment with organizational priorities and performance expectations.
• Translate strategic and departmental priorities into clear objectives, implementation plans, milestones, and measurable outcomes.
• Coordinate cross-functional activities and stakeholders to support effective program execution and achievement of established goals.
• Establish, monitor, and communicate program performance measures, milestones, risks, dependencies, and outcomes.
• Identify operational gaps, emerging risks, and opportunities for improvement and develop solutions that strengthen efficiency, scalability, and effectiveness.
• Lead or support implementation of new programs, processes, technologies, policies, or organizational initiatives.
• Ensure assigned programs and activities operate in accordance with applicable organizational policies, standards, contractual requirements, and regulatory expectations.
• Evaluate program priorities, capacity, workflows, and resource needs and recommend adjustments that support sustainable performance.
• Build effective working relationships across departments and serve as a point of coordination and escalation for program-related issues.
• Provide guidance, coaching, or functional oversight to employees, project teams, or program contributors as assigned.
• Maintain appropriate program governance, documentation, reporting, communication, and decision‑making processes.
• Promote a culture of accountability, collaboration, continuous improvement, integrity, and organizational effectiveness.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Regulatory awareness

Job description

Angels of Care Pediatric Home Health is seeking a Program Manager to oversee assigned programs, initiatives, and processes, translating priorities into actionable plans and coordinating across stakeholders.

You will monitor performance, identify gaps, and drive continuous improvement while ensuring compliance with policies and regulatory expectations. The role emphasizes accountability and collaboration across departments.