Strategic Program Director - Large-Scale Tech Delivery

Amdocs; Seattle (WA); On-site; USD 140,000 - 180,000; Full time

Job summary

Amdocs is hiring a Program Director to lead end-to-end delivery of a large, multi-workstream technology platform for a major telecommunications client, serving as the senior coordination point across business stakeholders, delivery teams, and technical leadership to ensure complex software programs are executed at scale, aligned with operational needs, and delivered in line with business expectations.

What you will own includes governance artifacts, program cadence, and ensuring alignment

Qualifications

• 8+ years of experience in program or delivery leadership roles with accountability for large-scale software program outcomes.
• Demonstrated experience in telecommunications or related delivery models for network operations or field deployment.
• Proven ability to manage multiple concurrent workstreams with competing priorities and interdependent timelines.
• Strong ability to translate ambiguous input into structured requirements for delivery teams.
• Excellent stakeholder management across executive and working-team levels.

Responsibilities

• End-to-end program coordination across all streams with a coherent delivery narrative.
• Draft and refine business requirements in partnership with stakeholders into actionable specifications.
• Connect stakeholders across business, delivery, and technical functions and manage dependencies.
• Drive program cadence with planning cycles, status reviews, and executive reporting.
• Ensure alignment between delivery and business needs, closing gaps between execution and reality.
• Escalation management and proactive resolution of conflicts or resource gaps.
• Partner with Systems Owners to keep plans technically grounded and feasible.
• Build and maintain governance artifacts like RACI structures and roadmaps.

Skills

Program leadership

Delivery leadership

Stakeholder management

Executive communication

Cross-functional coordination

Job description

Amdocs is hiring a Program Director to lead end-to-end delivery of a large, multi-workstream technology platform for a major telecommunications client, serving as the senior coordination point across business stakeholders, delivery teams, and technical leadership to ensure complex software programs are executed at scale, aligned with operational needs, and delivered in line with business expectations.

What you will own includes governance artifacts, program cadence, and ensuring alignment