Strategic Program Director: Client & Operations Lead

Jobtailor; Missouri; On-site; USD 90,000 - 140,000; Full time

Job summary

Jobtailor is seeking a Program Director in Missouri to lead multi-department collaboration for cost-effective transportation services. The role requires managing both direct and indirect reports and ensuring contract goals and client expectations are defined and met.

You will oversee budgeting, quarterly town halls, and client communications while driving growth and continuous process improvements across departments. Strong leadership and strategic planning are essential.

Qualifications

• Experience leading large, profitable operations teams.
• Proven ability to manage complex contracts and SLAs.
• Strong governance, budgeting and stakeholder management skills.

Responsibilities

• Collaborate with operations, MTM support, and Transportation Providers to deliver cost-effective services.
• Lead and manage direct and indirect reports.
• Ensure contract goals and client expectations are met and documented.

Skills

Leadership

Mentoring

Coaching

Strategic planning

Communication

Negotiation

Education

Bachelor's Degree

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Jobtailor is seeking a Program Director in Missouri to lead multi-department collaboration for cost-effective transportation services. The role requires managing both direct and indirect reports and ensuring contract goals and client expectations are defined and met.

You will oversee budgeting, quarterly town halls, and client communications while driving growth and continuous process improvements across departments. Strong leadership and strategic planning are essential.