Director, Digital Marketing Programs & Client Strategy

Jobtailor; Kansas City (KS); On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Kansas City, USA, seeks an experienced Marketing Program Manager to lead digital marketing program delivery for key client accounts. You will partner with discipline areas, translate complex requirements into actionable plans, and drive cross-functional execution across marketing and technology teams.

This role emphasizes client relationship management, program planning, and proactive risk mitigation, with responsibility for milestones, performance objectives, and clear

Qualifications

• 6-8+ years of experience in marketing program/project management or technology, with a focus on digital marketing program delivery.
• Ability to work collaboratively across teams and mentor peers.
• Excellent written and verbal communication skills with experience presenting to clients and cross-functional stakeholders.
• Strong organizational skills with the ability to manage multiple priorities.
• Bridge technical and non-technical audiences with clear, actionable direction for marketing and business partners.
• Experience coordinating project or development teams across digital marketing programs.
• Proven client-facing experience and ability to build strong relationships.
• Bachelor's Degree required.
• Willingness to travel up to 10–30% depending on client and business needs.

Responsibilities

• Partner with discipline areas to support client marketing strategy and growth.
• Serve as a messaging subject matter resource applying channel best practices.
• Ensure all teams and partner agencies have information needed to execute responsibilities.
• Communicate consultatively with teams across project management, technical, and marketing disciplines.
• Build and maintain relationships with client contacts and internal partners, under Director guidance.
• Ensure client performance objectives are met and deliverables and timelines are adhered to.
• Define program goals, requirements, and success criteria with clients.
• Own remediation process for client-facing incidents including root cause analysis.
• Maintain the program plan across participating organizations with current priorities and milestones.
• Provide regular updates on progress, risks, and milestones to stakeholders.
• Participate in cross-functional planning to identify and resolve issues.

Skills

Digital marketing program delivery

Client relationship management

Project management

Cross-functional collaboration

Communication skills

Root cause analysis

Education

Bachelor's Degree

Tools

Salesforce Marketing Cloud

Adobe Campaign

Braze

Job description

Jobtailor in Kansas City, USA, seeks an experienced Marketing Program Manager to lead digital marketing program delivery for key client accounts. You will partner with discipline areas, translate complex requirements into actionable plans, and drive cross-functional execution across marketing and technology teams.

This role emphasizes client relationship management, program planning, and proactive risk mitigation, with responsibility for milestones, performance objectives, and clear