Strategic Program & Customer Support Analyst

Significance, Inc.; Port Hueneme (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous benefits package

Competitive compensation

Job summary

A woman-owned consulting firm is seeking a Program and Customer Support Specialist in Port Hueneme, California. This critical role involves coordinating program deliverables, engaging with stakeholders, and ensuring compliance with internal policies. The ideal candidate will have strong customer service and communication skills, along with experience in Microsoft Office. An Associate's Degree in a relevant field is required or 6 years of work experience in lieu of a degree. Excellent attention to detail and time management abilities are essential, making this a fulfilling opportunity in a supportive environment.

Qualifications

• 6 years of relevant work experience can be substituted for the degree.
• Proven ability to manage customer relationships effectively.
• Experience in supporting government contracting preferred.

Responsibilities

• Support planning and scheduling of program deliverables.
• Facilitate cross-departmental communication and coordination.
• Respond to inquiries and support issue resolution.

Skills

Customer service skills

Microsoft Office proficiency

Attention to detail

Organizational skills

Written communication skills

Time management skills

Education

Associates Degree in Business, Communications or Technical field

Job description

A woman-owned consulting firm is seeking a Program and Customer Support Specialist in Port Hueneme, California. This critical role involves coordinating program deliverables, engaging with stakeholders, and ensuring compliance with internal policies. The ideal candidate will have strong customer service and communication skills, along with experience in Microsoft Office. An Associate's Degree in a relevant field is required or 6 years of work experience in lieu of a degree. Excellent attention to detail and time management abilities are essential, making this a fulfilling opportunity in a supportive environment.