Strategic Process Improvement Leader

City-of-Fort-Lauderdale,-Fl; Fort Lauderdale (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Vehicle allowance: $250/month

Six additional management vacationDays

Job summary

The City of Fort Lauderdale seeks an experienced professional to support a designated department through surveys, research, analyses, and performance improvements that align with the City's Quality Management System. This management-level role involves leading complex studies, coordinating stakeholders, and driving data-informed decisions to enhance city services.

Responsibilities include implementing best practices in analytics, directing large-scale performance initiatives, and preparing

Qualifications

• Bachelor's Degree in Accounting, Finance, Public or Business Administration or a closely related field.
• 3 to 5 years of progressively responsible professional experience in analytics or performance management; executing large scale performance, process improvement or other similar projects.
• To claim Veterans’ Preference, attach to the application a copy of military separation papers (DD214) and service-connected disability documentation as applicable per Florida statutes.

Responsibilities

• Facilitates process improvement programs to identify, manage, and improve core processes.
• Manages and develops systems and strategic initiatives that improve measured performance.
• Conducts comparative research for best practice identification and innovative service delivery models that can be replicated or tailored for the City.
• Works with departments to identify and define goals and performance measures related to core processes; establishes reporting methodology and frequency; assists with data analysis to identify trends and areas for improvement.
• Recommends and implements best practices in business analytics at a senior level of expertise within budget constraints.
• Manages survey analysis and links results to the Strategic Plan; collaborates with departments to interpret results and improve services or processes.

Skills

Process improvement

Data analysis

Survey analysis

Performance management

Stakeholder communication

Meeting facilitation

Education

Bachelor's degree in Accounting, Finance, Public or Business Administration or related field

Tools

P-Card program management

Job description

The City of Fort Lauderdale seeks an experienced professional to support a designated department through surveys, research, analyses, and performance improvements that align with the City's Quality Management System. This management-level role involves leading complex studies, coordinating stakeholders, and driving data-informed decisions to enhance city services.

Responsibilities include implementing best practices in analytics, directing large-scale performance initiatives, and preparing