Senior Management Analyst: Process Improvement & Analytics

City of Fort Lauderdale; Fort Lauderdale (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vehicle allowance

Six additional vacation days

Job summary

The City of Fort Lauderdale is seeking a professional to support a designated department by conducting surveys, performing research and statistical analyses, coordinating organizational studies, and developing recommendations based on findings. This role also supports the City's Quality Management System and includes Purchasing Card program administration duties.

Essential functions include facilitating process improvement, managing strategic initiatives, conducting research on best practices,

Qualifications

• Bachelor's degree is required in accounting, finance, public or business administration or a closely related field.
• Three to five years of progressively responsible professional-level experience with analytics or performance management.
• For Veterans' Preference, attach military separation papers (DD214) and service-connected disability documentation if applicable.

Responsibilities

• Facilitates process improvement programs to identify, manage, and improve core processes.
• Manages and develops systems and strategic initiatives that improve measured performance.
• Conducts comparative research for best practice identification and innovative service delivery models that can be replicated or tailored for the City.
• Works with departments to identify and define goals and performance measures related to core processes; establishes reporting methodology and frequency; assists with the analysis of data to identify trends and areas for improvement.
• Recommends and implements best practices in business analytics at a senior level of expertise within the constraints of a budget.
• Manages survey analysis and links results to the Strategic Plan; works with departments to understand results, refine or improve services or processes to improve results.
• Conducts complex internal management analysis projects and studies; collects, analyzes, and summarizes large amounts of data; develops process maps; facilitates work sessions; coordinates tasks with other departments; assists with operational decisions.
• Analyzes and presents results based on research and best practices.
• Attends meetings with internal and external stakeholders.
• Participates on teams to complete special projects with significant impact to City operations
• Facilitates meetings as required
• Prepares reports to communicate key information to senior management related to data analysis, performance measures, process improvement activities, and strategic planning.
• Tracks Performance Measures for the department
• Performs related work as required.
• Purchasing Card Program Administration duties: Administrators and oversight for the P-Card program; drafts policies; prepares monthly financial reports.

Education

Bachelor's Degree in Accounting, Finance, Public or Business Administration or a closely related field

Job description

The City of Fort Lauderdale is seeking a professional to support a designated department by conducting surveys, performing research and statistical analyses, coordinating organizational studies, and developing recommendations based on findings. This role also supports the City's Quality Management System and includes Purchasing Card program administration duties.

Essential functions include facilitating process improvement, managing strategic initiatives, conducting research on best practices,