Strategic Process Improvement Analyst

NRI, Inc.; Oklahoma City (OK); On-site; USD 65,000 - 85,000; Full time

Job summary

NRI, Inc. is seeking a Business Process Analyst to drive transformation and continuous improvement by evaluating, documenting, and optimizing organizational processes. You will partner with stakeholders and SMEs to identify opportunities and develop recommendations.

This role focuses on creating current- and future-state models, supporting strategic projects, and delivering measurable operational results through disciplined process improvement and change management.

Responsibilities

• Evaluate existing business processes through stakeholder discussions, workflow assessments, and data analysis.
• Identify inefficiencies, gaps, redundancies, bottlenecks, and root causes.
• Create current-state and future-state process models, workflows, and SOPs.
• Utilize Lean Six Sigma and other continuous improvement techniques for enhancements.
• Assist strategic initiatives from planning through implementation and closeout.
• Develop project schedules, milestones, action plans, dashboards, and KPIs.
• Lead or support meetings, workshops, and process reviews with SMEs.
• Assist with organizational change, adoption, and sustainment efforts.
• Monitor project activities, risks, issues, dependencies, and deliverables.
• Prepare business requirements, executive summaries, and project documentation.
• Translate analytical findings into clear, actionable recommendations for technical and non-technical audiences.
• Manage assigned responsibilities to ensure deadlines are met.

Job description

NRI, Inc. is seeking a Business Process Analyst to drive transformation and continuous improvement by evaluating, documenting, and optimizing organizational processes. You will partner with stakeholders and SMEs to identify opportunities and develop recommendations.

This role focuses on creating current- and future-state models, supporting strategic projects, and delivering measurable operational results through disciplined process improvement and change management.