Senior Business Process Analyst: Drive Efficiency & Change

NAC; Los Angeles (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

NAC is seeking a Senior Business Analyst to lead cross-functional efforts in defining practical business processes that enable efficient execution and consistent outcomes. You will work with leadership to design future-state workflows, document them, and drive adoption across departments.

The role emphasizes requirements gathering, collaboration with technical teams, and change management to ensure successful system implementations and process improvements that provide measurable impact.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 6–8+ years of business analysis or process improvement experience.
• Experience in professional services or project-based settings.

Responsibilities

• Define and document future-state workflows.
• Align teams on standard workflows and handoffs.
• Improve consistency and efficiency across processes.

Skills

Business analysis

Process mapping

Stakeholder facilitation

Requirements elicitation

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree in Business, Information Systems, Operations, or related field

Tools

Microsoft 365

Visio

Jira

Job description

NAC is seeking a Senior Business Analyst to lead cross-functional efforts in defining practical business processes that enable efficient execution and consistent outcomes. You will work with leadership to design future-state workflows, document them, and drive adoption across departments.

The role emphasizes requirements gathering, collaboration with technical teams, and change management to ensure successful system implementations and process improvements that provide measurable impact.