Strategic Portfolio Operations Lead

PlayStation; San Diego (CA); On-site; USD 135,000 - 202,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Paid time off

Wellness program

Employee discounts

Job summary

Sony Interactive Entertainment in San Diego, CA is seeking a Sr. Portfolio Operations Lead to own and improve recurring Strategic Portfolio Management (SPM) operations.

The role partners with Portfolio Strategy, Data & Analytics, Finance, and Program Delivery to ensure accurate, timely, scalable portfolio processes. You will manage resource estimates, actuals, cost reporting, and tooling enhancements, develop controls and templates, and drive continuous improvement while keeping stakeholders

Qualifications

• Bachelor's degree or equivalent practical experience in a related field.
• 4–7 years of experience in portfolio operations, business operations, operational reporting, or related function.
• Ability to independently own and execute recurring operational processes with high accuracy and attention to detail.
• Ability to identify operational risks, gaps, and exceptions, and drive issues to resolution with limited oversight.
• Experience collecting, validating, consolidating, and maintaining information from multiple stakeholders and source systems.
• Strong business and data acumen to use operational data and trends to identify issues and inform improvements.
• Experience producing high-quality portfolio or operational reporting and translating inputs into clear, decision-ready information.
• Strong organizational and prioritization skills to manage multiple priorities and deadlines in evolving environments.
• Strong written and verbal communication across cross-functional teams.
• Ability to implement process improvements that increase efficiency, quality, and scalability.
• Advanced proficiency with Excel, PowerPoint, and collaboration tools.
• Experience supporting portfolio operations, strategic planning, resource management, or business operations in a complex org.
• Experience with recurring resource, financial, reporting, or operational processes.
• Experience with enterprise apps like Jira, ServiceNow, OnePlan, Power Apps, or similar.
• Experience developing operational documentation, procedures, and training materials.
• Experience in gaming/entertainment/tech/software industries preferred.

Responsibilities

• Independently own and execute recurring portfolio operational processes with accuracy and timeliness.
• Collect, validate, consolidate, and maintain portfolio information across stakeholders and source systems.
• Own operational execution and quality of resource management activities including estimates, actuals, and portfolio cost reporting.
• Administer Time Editor processes including onboarding/offboarding and compliance monitoring.
• Produce recurring portfolio reports and operational deliverables with validation and actionable insights.
• Develop and maintain operational controls, templates, checklists, and work instructions for scalable execution.
• Monitor portfolio operations and drive follow-up across stakeholders to close gaps.
• Collaborate to translate needs into requirements and lead testing/adoption of tooling enhancements.
• Identify opportunities to standardize and simplify processes while reducing manual work.
• Document and train teams on recurring portfolio operations to ensure continuity.
• Use data trends to assess health and drive process improvements.

Skills

Portfolio operations

Operational reporting

Data analysis

Communication

Jira

ServiceNow

OnePlan

Power Apps

Excel

PowerPoint

Process improvement

Documentation

Cross-functional collaboration

Resource management

Budget/cost reporting

Education

Bachelor's degree in Business, Engineering, Information Systems, Operations, or related field

Tools

Jira

ServiceNow

OnePlan

Power Apps

Job description

Sony Interactive Entertainment in San Diego, CA is seeking a Sr. Portfolio Operations Lead to own and improve recurring Strategic Portfolio Management (SPM) operations.

The role partners with Portfolio Strategy, Data & Analytics, Finance, and Program Delivery to ensure accurate, timely, scalable portfolio processes. You will manage resource estimates, actuals, cost reporting, and tooling enhancements, develop controls and templates, and drive continuous improvement while keeping stakeholders