Strategic Portfolio Community Association Manager

Associa; Hilton Head Island (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Job summary

Associa is seeking a Portfolio Community Association Manager (CAM) to join our Hilton Head, SC team. You will work closely with client boards, homeowners, and vendors to ensure exceptional service and community operations.

The role requires coordinating inspections, board meetings, disclosures, and financial reporting while upholding company standards and regulatory requirements. Ideal candidates have strong customer service, communication, and time-management skills, plus experience in

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Strong customer service and conflict resolution skills.
• Able to prioritize, manage time and meet deadlines.
• Able to communicate effectively on phone, email, and in-person.
• CMCA preferred, but can be obtained within the first year of employment.
• Must have reliable transportation.
• Will pass background and drug test.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Skills

Customer service

Conflict resolution

Communication

Time management

Teamwork

Education

CMCA certification (preferred)

Tools

Microsoft Office

Job description

Associa is seeking a Portfolio Community Association Manager (CAM) to join our Hilton Head, SC team. You will work closely with client boards, homeowners, and vendors to ensure exceptional service and community operations.

The role requires coordinating inspections, board meetings, disclosures, and financial reporting while upholding company standards and regulatory requirements. Ideal candidates have strong customer service, communication, and time-management skills, plus experience in