Strategic Policy & Compliance Lead — DD Services

Department of Behavioral Health and Developmental Services; Richmond (VA); On-site; USD 75,000 - 85,000; Full time

Job summary

The Department of Behavioral Health and Developmental Services (DBHDS) in Virginia seeks a Policy Compliance Manager for the Central Office. The role focuses on enhancing quality community-based supports for individuals with developmental disabilities through person-centered practices and self-determination.

You will supervise staff, oversee HCBS waiver validation against regulations, collaborate with state agencies, and develop metrics and training on DD policies while representing DBHDS at key

Qualifications

• Supervisory or management experience in DD services.
• Experience with person-centered service delivery and supporting the diverse needs of individuals with DD and their families.
• Experience in human services program administration, including recruiting, hiring, training, and supervising staff, and managing complex statewide initiatives.
• Skilled in policy development and analysis, including the ability to interpret regulatory guidance and evaluate complex information to provide evidence-based recommendations to inform program planning.
• Experience summarizing and presenting information and ideas to stakeholders and agency leadership orally and in written form.
• Experience designing programs and planning to achieve defined goals and objectives.
• Experience assessing program needs, recommending improvements and independently resolving issues.
• Exceptional written and verbal skills, demonstrating respectful, empathetic communication with stakeholders of varying communication styles and abilities.
• Ability to foster and maintain effective and collaborative relationships with families, guardians, non-profit providers, other state agencies and stakeholders across public and private sectors.
• Ability to understand and present data analytics principles and techniques, including the ability to interpret trends, analyze datasets, and translate insights into actionable recommendations that support decision-making.
• Ability to navigate and manage data within web-based or similar electronic record systems.

Responsibilities

• Overseeing program operations and supervise staff responsible for validating HCBS waiver service delivery in alignment with state and federal regulations emphasizing person-centeredness, self-determination, and community integration.
• Collaborating with state agencies and community partners to strengthen quality of life and community participation for individuals with DD.
• Engaging with DD stakeholders to stay informed on emerging policies and issues affecting individuals with DD at both state and national levels.
• Developing, monitoring, and reporting organizational performance metrics.
• Developing and delivering training on DD related policies.
• Representing DBHDS at business, organizational, and stakeholder functions as needed.

Skills

Staff supervision

Policy development

Data analytics

Communication skills

Stakeholder engagement

Regulatory interpretation

Job description

The Department of Behavioral Health and Developmental Services (DBHDS) in Virginia seeks a Policy Compliance Manager for the Central Office. The role focuses on enhancing quality community-based supports for individuals with developmental disabilities through person-centered practices and self-determination.

You will supervise staff, oversee HCBS waiver validation against regulations, collaborate with state agencies, and develop metrics and training on DD policies while representing DBHDS at key