Job summary
A healthcare organization based in Laguna Hills, CA, is seeking a Process Improvement Specialist to lead audits and streamline processes across departments. The ideal candidate will have expertise in compliance auditing and quality assurance, particularly in pharmacy operations. Responsibilities include conducting audits, analyzing results, and collaborating with teams to implement effective changes. Applicants should possess a relevant bachelor’s degree and at least one year of experience in audit and process review.
Qualifications
- Demonstrated expertise in process improvement, quality assurance, and compliance auditing, preferably in pharmacy and home infusion settings.
- Knowledge of regulatory requirements and industry standards applicable to healthcare and pharmacy operations.
- Experience in policy development, implementation, and maintenance.
Responsibilities
- Conduct comprehensive audits of organizational processes across departments.
- Report audit results, identify error trends, and recommend improvements.
- Collaborate with department heads to implement process initiatives.
Skills
Process improvement expertise
Quality assurance
Compliance auditing
Strong analytical skills
Proficient in Microsoft Office Suite
Excellent communication skills
Excellent organizational skills
Education
Bachelor’s degree in Healthcare Administration, Quality Management, Compliance, or a related field
At least 1 year of auditing and process review experience
Tools
EHR and billing systems (e.g., CPR+/CareTend)