Strategic Pharmacy Implementation Lead

Hispanic Alliance for Career Enhancement; West Virginia; Hybrid; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in the United States seeks a client onboarding and implementation lead to guide complex pharmacy programs for a diverse client portfolio. You will act as a strategic consultant advising on product selection, plan design, and solution strategies aligned with client needs.

The role manages end-to-end client accounts from intent gathering through implementation and transition to account management, collaborating with internal and external stakeholders to ensure timely delivery and a

Qualifications

• Minimum of 5 years of experience in product and/or health plan implementation.
• Minimum of 3 years of experience in healthcare administration.
• Proven ability to organize, prioritize, and manage multiple projects, including end-to-end client delivery.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
• Highly detail-oriented, with the ability to manage large volumes of complex information under tight deadlines.
• Ability to thrive in a fast-paced, dynamic environment.
• Demonstrated ability to work independently with minimal oversight from leadership.
• Excellent written and verbal communication skills
• Ability to multi task

Responsibilities

• Drive the implementation and onboarding of complex pharmacy programs and customized plan designs.
• Consult with clients on products, solutions, and strategies aligned with their goals and operational needs.
• Coordinate across internal teams and external partners to meet critical timelines and deliverables.
• Ensure a seamless, high-quality client experience to support retention and growth objectives.
• Manage multiple implementations simultaneously while maintaining accuracy and attention to detail.
• Adapt to evolving processes, tools, and organizational priorities.
• Operate with a high degree of autonomy while appropriately escalating risks or issues.

Skills

Project/health plan implementation

Healthcare administration

Organizing/multitasking

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

CVS Health in the United States seeks a client onboarding and implementation lead to guide complex pharmacy programs for a diverse client portfolio. You will act as a strategic consultant advising on product selection, plan design, and solution strategies aligned with client needs.

The role manages end-to-end client accounts from intent gathering through implementation and transition to account management, collaborating with internal and external stakeholders to ensure timely delivery and a