Strategic Performance Lead for Federal Programs

Crowned Grace International

Washington (District of Columbia)

On-site

USD 120,000 - 170,000

Full time

4 days ago

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Job summary

Crowned Grace International is seeking a Strategy & Performance Manager to support CISA's Integrated Operations Division, leading a multidisciplinary team in strategy, governance, data analytics, and service delivery. The role serves as primary govt.

liaison, owning delivery across all task areas and producing decision-ready insights for senior leadership. The ideal candidate will have a PMP, 7+ years in operations/planning, experience with KPI development, dashboards, and cross-functional

Qualifications

Master's degree in public administration, strategy, economics, finance, or related field.
7+ years supervisory experience.
7+ years supporting Operations and Planning requirements of comparable size and scope.
PMP certification from PMI.
Experience in strategic planning, organizational performance management, and performance measurement.
Expertise in KPIs, analyzing performance data, executive reports, cross-functional teams, and leadership briefings.
Proficiency in Microsoft Office, Power BI, SharePoint, and SQL.
Strong writing, project management, and stakeholder engagement skills.
Ability to obtain and maintain a DHS Public Trust fitness determination.

Responsibilities

Serve as the single point of contact for the Contracting Officer and COR, accountable for all contractor work, schedules, deliverables, and quality control.
Lead quarterly Program Management Reviews and prepare status reports covering progress, staffing, risks, mitigation, and performance improvement recommendations.
Direct strategic planning, organizational performance assessment, and the development of KPIs, risk indicators, forecast models, and executive dashboards.
Oversee the development of strategic plans, SOPs, governance frameworks, policy analyses, white papers, and executive briefings.
Guide knowledge management, data stewardship, and records management programs aligned with NARA, DHS, and CISA standards.
Direct data analysis, business intelligence, and data visualization services, including Power BI dashboards for situational awareness.
Lead business and mission requirements analysis, including BRDs, MNSs, and lifecycle requirements.
Oversee service intake, change requests, SOPs, and stakeholder engagement across HQ and ten regional offices.
Collaborate with CIO and CDO on data standards, Power Platform governance, SharePoint and ServiceNow architecture, and Section 508 accessibility.
Recruit, develop, and retain a high-performing delivery team; lead transitions.