Strategic Payor Partnerships Manager

SonderMind; Atlanta (GA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid work

Generous PTO (3 weeks)

Free therapy coverage

Medical/Dental/Vision with HSA

401K with company match

Job summary

SonderMind is seeking an Account Manager, Payor Partnerships to grow key payor relationships and drive utilization of our mental health services. You will serve as the primary contact for assigned payor partners, lead executive reviews, and collaborate with contracting to renew or expand agreements.

The ideal candidate brings 5+ years in strategic account management in healthcare, strong data storytelling, and the ability to travel for key meetings.

Qualifications

• BA/BS in Business Administration, Healthcare Administration, or related field required.
• Minimum five years in strategic account management or payor-facing relationships, ideally in behavioral health or healthcare.
• Strong analytical and storytelling skills; able to translate data into a value narrative.
• Executive presence and excellent written/verbal communication; able to travel as needed.

Responsibilities

• Serve as the primary contact for a portfolio of payor partners and lead executive‑level reviews.
• Build ROI stories using outcomes, access, costs, and utilization data to demonstrate value.
• Identify expansion opportunities beyond initial contract across geographies and services.
• Drive member utilization and collaborate on engagement, referral pathways, and co‑marketing.
• Partner with contracting on renewals, providing insights and value narratives.
• Collaborate cross‑functionally with Revenue Cycle, compliance, legal, and operations.

Skills

Strategic account management

Payor relationships

Analytical storytelling

Executive presence

Remote work adaptability

Education

BA/BS in Business Administration or related

Job description

SonderMind is seeking an Account Manager, Payor Partnerships to grow key payor relationships and drive utilization of our mental health services. You will serve as the primary contact for assigned payor partners, lead executive reviews, and collaborate with contracting to renew or expand agreements.

The ideal candidate brings 5+ years in strategic account management in healthcare, strong data storytelling, and the ability to travel for key meetings.